Travel Avion ➫ ♥ ✈Reviews of travelavion.com

If I could give this company a ZERO I would!! Total liars! My husband mistakingly gave me their number thinking it was Frontier Airlines. I ask the man 4 different times if he was with Frontier Airlines and he said yes. This company charged me 600.00 over the regular prices of the tickets. My only question is why are airlines still allowing these crooks to book for them?? So sad all this when I was booking these tickets for my grandmother's funeral. Now I have to try to dispute these changes with my bank.

Our last day on vacation got ruined by this company. The worse travel agent ever!! One of our family member try to make an upgrade from coach to first class from costa rica to Seattle. The agent confirmed that’s all set and charged my creditcard. On the departing day, i called Alaska Airlines to confirmed our flight and i figure out that i was NOT in first class, it’s in a premium, which basically in coach. And they over charge me $300 for nothing. I call this company and complain about the situation. The agent keep saying we are in the first class premium! Oh my gosh!!!! I got upset and I clearly explained the difference between first class and premium aka economy but he still said the same thing. I finally said, that we flew from Seattle to costa rica in the first class so i know exactly what the differences. The agent said because it was on sunday so they need to wait for the manager to check the conversation and will give me a call to give me an update. Three day pass by but no update of whatsoever.... and i called again asking about the update and she said someone still working on it and we will give you a call back in 24hr period. Guessed what?! I call over and over again and spoke with 6 different agent but nothing has been done. I got so frustrated and finally they said, they’ll refund my money for one to two billing cycle for the over charge fee ohh wooowww . I work in hotel for several years so i know exactly how long the refund will be in process, it’s usually take about five to seven businesse day but this is just so bizarred. Please people.... DO NOT used this company!! Wasting time, energy and money..... so not worth it. total scam!! I think they don’t even deserve one star for this review. I will give a minus star if I could!!

Total scam !!! They did not pay money that I paid them to Delta on time , charged me twice, did not provide any receipts and on top of it they stole $2,000 USD from me - TOTAL SCAM! - do not use it ever! Bunch of thief’s! Cezary Saxon

The agent on phone orginally booked ticket wrong going to San Jose Ca. instead of Costrica San Jose where we are going and now not sure if I was billed wrong or not, pls confirm for me and I have not received the e ticket yet Jasper Houston

I have been traveling for many years. I have booked my flight reservations' with many different travel agent companies and never had a problem, until I called Travel Avion. OMG this company was a nightmare. After not being satisfied with the way in which my airline tickets were never received in a timely matter, I CANCELED my reservation. After cancelling my reservation and receiving a cancellation acknowledgement from Travel Avion I thought I would be done with this horrifying company and the lying travel agent. But to my surprise Travel Avion charged my debit card without my authorization three days after I canceled my reservation. but wait it gets better ! Travel Avion charged my debit credit card without my authorization or signed permission. Travel Avion stole $ 3,500 dollars from my account to pay for airlines tickets I canceled three days prior. This criminal act of stealing funds from my account caused my mortgagee payment and other household bills to not be paid. After speaking with an alleged customer service representative from the company over a three day period, on the third day, I was told the mistake was my problem and I wouldn't be getting my money back. The agent was rude and didn't care about my account being compromised by his company. The agent told me to call my bank.

this is a fraud. i booked a reservation on a Friday. was told I would have my etickjets within 4 hours. 24 hours maxs. Start calling after waiting 24 hours. kept being told there was a glitch in the system. Tickets were definitely being processed. called multiple times on Saturday and Sunday. .Nithing but excuses. Received call monday after noon that U would have tickets by 6pm at same fares. No call at 6 pm, no tickets. Called them at 7:15. Told the fare was overbooked and that it would not cost over $1000 to get the reservation that was originally $738.00. Told it was overbooked on Saturday. Lied to for three days to end up having to pay 0vet $300.00 at another site to get the same reservation for our cruise. Don’t use them under any circumstances! you will be sorry. FRAUD and LIARS

Today I was trying to book my flight on frontier .com because I got a special that said for one day the price was $49.00 each way from Fresno,Calif. to Denver, Colorado and then back the other way. Well it won't work for me as don't know computers very well so called the number given. The price said it included all taxes. So when I called I go this guy who was booking for me and he said after a long time that the total for one way $95.81. So I asked why the difference and he said it was the taxes so I read it to him that taxes were included and he said they weren't but I was reading it to him exactly as it said so I said I want to back out and he I couldn't because it was non refundable. So what am I suppose to do so I said ok and I had told him when I wanted to come back and everything so after awhile I looked at the booking only to find out he hadn't even booked my return flight. This was after being on the phone with him a long time and I could hear him trying to book someone else at the same time. Anyway my flight is costing me twice as much as the ad said and I had a very bad experience with Frontier Airlines and don't plan to ever use you again.