Travel Avion ➫ ♥ ✈Reviews of travelavion.com

DO NOT.....DO NOT....DO NOT use travelavion for ANYTHING. They are a scammer! I tried to get American Airlines on the computer and was somehow directed to travelavion. I made reservations through them but they charged me almost $275 more than American would have. When I tried to reach the customer service number for travelavion I got a request to leave a message, three times. This was a week ago. I still have not heard back. Part of the problem is with American as they are hard to reach on the phone and my flight arrangements could not be done by computer alone. That being said, DO NOT...DO NOT....DO NOT use travelavion. Hope somebody with some juice gets this and puts them out of business.

Me and my fiancé needed to buy a ticket to send his 17y/o son back to Connecticut after a funeral. Went to the airport but it was crazy as usual so I decided it would be easier to buy the ticket online. So I went on spirit website and some how was detoured to travelavion website. So I attempted to buy the ticket but because his age a message popped up informing me to call. So I called in booked the ticket for later that day. We picked up the boarding pass and walked him to the gate and left our son at the airport because it was only a little before his flight. At the time of his flight we got a call from him saying he attempted to board but couldn’t because they said someone had cancelled his ticket. Said it was a unauthorized purchase. So we called jet blue and they said someone called and cancelled the ticket and the funds was refunded back to my card 🤔. We never called and cancelled a ticket. So I called my credit card company and the funds weren’t refunded and actually the charge went threw🤔. This company is a scam. I had to go back to the airport pick up my son and purchase a another ticket for the next morning because of course now all flights are booked for today. I disputed the charges and cancelled and ordered new credit cards. I don’t know how they do it but definitely a scam!!!!!! If you are booking your flight online contact the company directly, Or pay attention to the website you are buying your ticket threw. I had a feeling something fishy was going on because the rep kept telling me not to get confused about the 2 charges I would see on my statement. But when I checked JetBlue website while on the line with the rep the price she quoted me was the same.

I agree with the review before mine. They are FRAUDULENT and SCAM artists. Don't book with them!

FRAUD-SCAM ARTISTS This may be long - please read before booking anything with this company: I called United Airlines yesterday to see about changing one of my flights for this weekend. Somehow I ended up with this company on the line. Not sure how that happened, but I'll admit that part could've been my error. Anyway, they said they could switch my entire flight to American Airlines, similar times and similar cost. ($675. round trip). I received an email confirming the information and was told I'd receive my boarding passes (or access to) within 3-4 hours. 4 1/2 hours later I did not receive these. I called and was told that the price was actually higher ($975.00) and they could not honor the lower price they confirmed. Meanwhile they cancelled my UA flights. I did not take this very well and asked to speak with a manger/supervisor, etc... and was told there was no-one I could speak with. So I was pretty much SOL and was going to be forced to pay this. Side note: when I was originally booking the change the representative INSISTED the seats I reserved were Aisle seats when I knew damn well they were not. My bad for not clueing in on this company not being legit and sketchy AF. I did contact UA after I hung up with Travel Avion and the UA rep was AWESOME!!! She re-booked my initial flight at the same cost from when I originally made the reservation, even though it was currently twice as much. And waived the change fee to change the flight I had originally called in to change in the first place. So HUGE HUGE KUDOS to UNITED AIRLINES. It appears my call was not the first they've received with repercussions of Travel Avion's scam-work. Dear Travel Avion - I will be taking this matter further legally as well, to ensure that you cannot continue to scam un-suspecting consumers.

!!BEWARE - DISHONEST, DECEITFUL BUSINESS!! I'm still trying to figure out how they intercepted (??) my call to United Airlines. I dialed United from the United App to change an existing reservation... somehow Travel Avion picked up the call (though, they never mentioned their company name, or that they were an independent travel agency at all - they simply opened with "Hello Mr. ... How can we help you?") I do not know how they knew my name, reservation number and other information, etc..!!! They quoted me a change fee of $785.67, explaining this was the price difference in airfare. I agreed to the charge, but later learned the price difference was only $59.90!! TRAVEL AVION CHARGED ME $725.77 TO MAKE A CHANGE TO MY UNITED AIRLINES RESERVATION... WHICH SHOULD HAVE BEEN FREE!!!!! THEN, THEY SUBMITTED A POSITIVE REVIEW ON MY BEHALF TO UNITED, WHICH I NEVER KNEW ABOUT UNTIL I RECEIVED THE THANK YOU EMAIL FROM UNITED!! I AM AMAZED AT HOW DISHONEST AND DECEITFUL TRAVEL AVION IS!! I WILL ABSOLUTELY BE PURSUING A REFUND, ALONG WITH REPORTING THEIR BUSINESS PRACTICE TO THE PROPER AUTHORITIES AND AGENCIES. STAY AWAY FROM THIS HORRIBLE COMPANY!!!

This place is a scam!!! I’ve been waiting on a refund for over a 1,000$ since sept, everytime I call I get told to wait another 7-15 business, when I ask for a supervisor one isn’t available, when I ask for a physical location to report my complaint it is not available, their concerns dept doesn’t exist cause they won’t let me talk to them either, all I want is my money back for something that I did not authorize and never received any services from these people but they sure took my money!!! Are any of you willing to have a class action suit filed?

Absolutely unacceptable! Do not use! Especially in a medical emergency. No ticket was issued and I was overcharged by $1400!!! I’m disputing this with my credit card because I received NO tickets & no service from them.

Theft is all I can say. At this point Trsvel Avion have stolen over $331.00 from me. I made a plane reservation for my wife and I to Santa Barbara. We were guaranteed by recording And me asking the agent if my plans would change I would get a full refund. He said yes. I asked this question 4 times. The answer was yes a full refund. So I booked. Well guess what my family said they were not available on my dates after I booked. I said ok I can get a full refund. And rebook later. Well they refunded about $700.00 of the more than )$1,000.00 tickets. This was in late September. I have been told. you will get your $331.00 at next billing cycle. They lied to me. Now Travel Avion have told me I must wait 7 to 15 days to be refunded. Travel Avion have said this 6 times. Now at more than 100 days no refund from travel Avion. Travel Avion are thieves and liars. Do not trust this company. Red flags everywhere. Mark schnittker