Travel Avion ➫ ♥ ✈Reviews of travelavion.com

I would give 0 stars if possible. First of all, you call them and they use another name to make the airline booking so that you will never be able to call the legitimate business (like British Airways) and access your flight information. Then, you will never be able to get ahold of them again. They will take your money and never answer your emails or phone calls. I had to dispute the charges with my credit card company, and I'm not sure if I'll get all the money back. Run away!

This company is the worse I ever used. Customer service useless, they never call back. Not reliable company. They promised to refund my money and now they denied it. I pay over $900 and now they said, not refund because I canceled my reservation due COVID19. I did cancelled and asked for a refund and they said I can re- book or get the refund and now they don't offer the refund. Sooo bad...I will never recommend that company. Not sure how BBB hasn't intervene that company. ZERO starts will be my score

Is it possible to give them ZERO stars! I understand that COVID has affected the world, but to not answer repeated phone calls and emails causing us to lose thousands in airline tickets is inexcusable. Adding more harm on top of harm; heartless! Maybe they are no longer in business which is good for those who haven't been scammed.

Don’t do business with them!!!! They ARE scammers!!!!!

Their agent booked our flights on the wrong date which cost me $2000 to correct. They promised a refund and it has now been almost 2 years. Fat chance that’s ever coming. This company are total scam artists. I can’t believe they are allowed to continue doing business in the USA. Oddly enough the United airlines agent recommended I call them.

If there was a 0 rating i would have given that to them. I believe they are scamming people and needs to be put out of business. This airline is garbage and they are all theives.

This company has 1 star because I could not leave a review otherwise. Their customer service is worse than poor. The agents hang up on you when they can't outwit you. Due to COVID19, my flights were canceled through Finnair through American Airlines. Both airlines would give me the refund but Travel Avion refuses. I have sent countless emails and called. Since I am not far from their US office , a visit might be required. Certainly a call to the Illinois Attorney General is required. DO NOT LET THEM FISH YOU. REQUIRE THAT THEY IDENTIFY THEMSELVES BEFORE BOOKING.

The problem is, you do not know you are dealing with this "company" or "business" until it is too late. They phish and scam online. You THINK you are at a legit airline website but they are in the background gathering your info to contact you and either move/cancel/change your flight and the price goes up. Imagine that! They will not be around much longer I'm sure. In a pandemic environment, there is no one to shut them down. There may be many more victims. We may lose our money, this bogus "agent fee," that they insist you agree to or they'll cancel your flight. You have no control. You just want your flight so you agree. You need to have your bank/credit card help you fight this fraudulent charge. Going through the airline directly is always the best.