TranyaReviews of tranya.com

I did not expect that product is not working properly.Just bad idea and bad experience.

I do not have information on when my order will arrive, do not show up for any reason, it has not arrived

Not even a week has passed since I bought them and the left side no longer sounds correctly

Please can anyone advice what should I do with team of tranya I have make purchase of smart watch since one week and until now I didn’t receive any email of Shoping or no one he contact me Really it’s my bad experience of Shoping online Please anyone he have contact of them write for me Thank you so much

Scammers from China, ripping you off. Do not purchase anything, do not instal their apps. There is one for monetizing your steps :) - total scam and virus

Pior serviço pós-venda ao consumidor. Os earbuds T10b (som ótimo!) que comprei deixaram de conectar com o Android. Escrevi a eles (e-mails apontados no site). Prometem responder em um dia, mas nada aconteceu.

I purchased one of their products at the start of March. I received an e-mail confirming this and providing me with a tracking number. After a month of waiting without an update, and a tracking number which came up as an "error", I began to contact the e-mail address provided in my confirmation. After a month of no reply I discovered this was an entirely incorrect e-mail address which they had given me. I then messaged the address from their site at which point they said they could find no evidence of my order (despite taking my money), once I stated that I could prove it through bank statements they offered to send a replacement package, I assumed this meant the first package got lost so I agreed. Again, no response. After a week I followed up, asking the status of the replacement, to which they responded that they could not send it to me until the first package had been returned to them. At this point I demanded a refund which I did eventually get, however, when I initially checked out I noticed an option for postal insurance claiming that Tranya wouldn't be liable for lost products otherwise. Judging by this transaction I would assume this is a common scam they pull to avoid actually sending any products out.

Horrible service, I bought Tanya T10, after a few months the volume in the right earbud god really low. When I contacted customer service they told me to turn the volume up, I had the volume on max and could barely hear anything.