geraldine G.
I ordered the course and attempted to…
I ordered the course and attempted to cancel it immediately. I notified the company via email. My credit card was charged and I never received any pet training information.

TrainPetDog is an online dog training program providing free and paid courses for all dog breeds. Based on positive reinforcement training strategies, we specialise in training dogs based on the natural instincts of the breed. Having started in 2005, TrainPetDog is the only online course that has breed-specific training courses for different dog breeds. Since then, we have helped millions of dog owners, worldwide, with potty training, obedience training, stopping bad behaviours and developing a loving bond with their furry companion. Our training course has been so successful because it works on the natural instinct of the dog breed.And yes, our training techniques also work equally well on mixed breed dogs since mixed breed dogs inherit the core characteristics from the original breed.Another important feature of the TrainPetDog dog training program, that sets us apart from all online dog training courses, is the option to get one-on-one help from experienced dog trainers. As a member, you can schedule a phone call with a trainer as per your convenience. Our trainer will call the phone number at the scheduled time to understand your challenges and offer you solutions based on your dog's specific problem and your specific situation. Visit us for more information and join us today to understand your dog's needs and lovingly transform him into a sweet angel soon.
TrainPetDog (trainpetdog.com) has 3,335 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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geraldine G.
I ordered the course and attempted to cancel it immediately. I notified the company via email. My credit card was charged and I never received any pet training information.
KAS
So many things are wrong with this company. It took multiple email addresses from my electronic device, charged me three times when I did not sign up. The site obviously has some type of malware which steals information. DO NOT TRUST THIS COMPANY!
Arlene Amo H.
I can't get to my modules. It's been a week now and have sent in a ticket. I can't get to the modules from both my laptop and phone.
Response from TrainPetDogJun 10, 2025
Hi Arlene, we are really sorry to learn about this. Our customer support team will get in touch with you today.
Broken dog dad Steve in F.
I'm exhausted trying to keep it together. Train pet has charged my credit card this is absolutely wrong. This is supposed to be a trial. I haven't been able to make phone calls for several weeks. Now being homeless has destroyed me my life and it all started April 21st the day. I woke up finding my dog Shadow had died in his sleep
Troy M.
Want to refund of all charges for Troy Margist was charged 700.00
Response from TrainPetDogJun 2, 2025
Hi Troy, Apologies for the confusion caused. The charges showed up because we received the payments. Today, we have also received your email regarding refund. Since we offer no questions asked 120-day money back guarantee, we are refunding your charges immediately. You should see them in your credit card statement in the next 4-5 working days. We wish you happy training times with your furry companion.
customer
I didn’t order anything!!! Please correct asap! Cindy
customer
The interview with the trainer was of little or no help. My dog urinates indiscriminately anywhere he wants. I have tried the so called all the suggestions offered with no results. He goes indiscriminately anywhere he wants every 15 minutes. How is that possible? He doesn’t drink anymore than normal. He poops almost as bad. We spend our lives cleaning up messes. He will also sometimes begin barking at us for no reason, the shrillest, most piercing bark ever. We are worn out. He’s the best guy ever except when he’s chewing everything in sight and deficating. We have considered giving up, but the little time he is good, makes us change our mind and keep trying. Are some dogs just untrainable?
Response from TrainPetDogFeb 13, 2025
We are so sorry to learn about your experience with your dog. Dog training takes patience and constant reinforcement. I am sure you are doing that. May be you just need a different way of approaching the problem. We have checked that you have canceled your membership with us. Sorry to see you go. Do let us know if we can help you in anyway and we wish you good luck with your dog.
Constance D.
The puppy is not trainable. We have tried every day. Please refund my $67 that I paid on January 4, 2025
Response from TrainPetDogFeb 13, 2025
Hi Constance, your charges has been refunded.