Stacey C.
From Corporate Success to Financial Ruin
I spent my life playing by the rules and building a 401k. This firm took that $400,000 and left me with nothing but scripted excuses. They convinced me to move my retirement into their crypto platform, promising conservative growth. Then they claimed I owed "gas fees" and "blockchain taxes" that amounted to tens of thousands of dollars. They urged me to take a loan to "save" my account from liquidation. I realized too late that the liquidation was a lie. My life savings are gone. I am now sixty-nine years old and facing a mortgage I cannot pay. I am literally choosing between food and heat this winter. The police dismiss me, calling this a "civil" issue. It is a criminal trauma that has destroyed my peace of mind and my heritage. Do not trust their knowledgeable advisors; they are part of a predatory system. The financial regulator has been formally apprised of my predicament with = a'yRLP =. My submission stresses the urgent need to recover my $400,000 and questions the fundamental fairness of the firm's policies. Locking a customer out of their savings in a time of crisis is, in my view, a clear regulatory failing.