TrackingMore makes after-sales the best part of the customer's shopping experience. We provide a seamless post-purchase experience to drive customer loyalty and additional sales.- All-in-one Tracking platform with auto-updated shipment tracking.- Smart shipment dashboard to track and manage all shipments. - Unified delivery statuses.- Public shipment tracking API.
TrackingMore (trackingmore.com) has 330 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
trackingmore.com
Website
trackingmore.com
Category
Shipping & Logistics
Location
Dover
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 84% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Hi friend,
Thank you for taking the time to share your recent experience with our customer service team. We are delighted to hear that we were able to assist you and that you were impressed with the speed and efficiency of our service.
Our customer service team is comprised of knowledgeable and dedicated professionals who are committed to providing the highest level of support to our clients. We are glad to hear that our team was able to address your concern and provide a satisfactory resolution.
We appreciate your business and your feedback, as it helps us to continuously improve our services and ensure that we are meeting the needs and expectations of our customers. If you have any further concerns or questions, please do not hesitate to reach out to us.
Thank you again for choosing our company, and we look forward to serving you again in the future.
Best regards,
The TrackingMore team
SS
Simon S.
Helpful in understanding my issues and…
Helpful in understanding my issues and following up for me.
Response from TrackingMoreOct 17, 2023
Hi Simon,
Thank you for taking the time to share your positive feedback. We're delighted to hear that our support team was helpful in understanding your issues and providing follow-up assistance. Your satisfaction is our priority, and we're here to assist you whenever you need.
If you have any more questions or if there's anything else we can help you with, please don't hesitate to reach out. We appreciate your business and look forward to continuing to support you.
Best regards,
TrackingMore Team
JR
Jürgen R.
Richie answered all questions
Richie answered all questions. She was very friendly and helpful. We would be happy to get back to you. Thank you!!
Response from TrackingMoreOct 14, 2023
Hi friend,
Thank you for taking the time to share your positive experience with our team member, Richie. We are delighted to hear that Richie was able to answer all of your questions and that you found her to be friendly and helpful. At Trackingmore, we always strive to provide the best possible customer service experience and we are thrilled to hear that we have met your expectations.
Our team of dedicated professionals is committed to providing timely and effective solutions to any issues or concerns that our customers may have. We understand that when problems arise, it can be frustrating and stressful, which is why we always aim to provide friendly and helpful customer service.
We appreciate your kind words and will be sure to pass them along to Richie and the rest of our team. Your feedback is important to us and helps us to continue to improve our services. If you have any further questions or concerns, please do not hesitate to reach out to us.
Thank you for choosing Trackingmore and we look forward to serving you again in the future.
Sincerely,
The Trackingmore Team
SA
sampreeth
Richie was knowledgeable,supportive and…
Richie was knowledgeable,supportive and tried her best to resolve my issue and was patient in listening to my issues and gave all possible solutions. Hatsoff to Trackingmore team
Response from TrackingMoreOct 14, 2023
Hi friend,
Thank you for taking the time to reach out to us and share your positive experience with our team member, Richie. We are thrilled to hear that you found Richie to be knowledgeable, supportive, and patient in resolving your issue. It is always our goal to provide exceptional customer service and we are delighted to hear that we have met your expectations.
At Trackingmore, we pride ourselves on our team of dedicated professionals who are committed to providing our customers with the best possible experience. We understand that when issues arise, it can be frustrating and stressful. That is why we always strive to provide timely and effective solutions to any problems our customers may encounter.
We appreciate your kind words and will be sure to pass them along to Richie and the rest of our team. Your feedback is valuable to us and helps us to continue to improve our services. If you have any further questions or concerns, please do not hesitate to reach out to us.
Thank you for choosing Trackingmore and we look forward to serving you in the future.
Sincerely,
The Trackingmore Team
GS
Guru Shankar Reddy K.
super respons
super respons
Response from TrackingMoreSep 29, 2023
Hi friend,
We are thrilled to hear that you are satisfied with the level of support provided by our team at TrackingMore. Our goal is to ensure that every customer receives prompt and efficient assistance for all their tracking needs, and we are glad that we were able to meet your expectations.
We take great pride in our team of dedicated professionals who work tirelessly to provide exceptional service to our customers. Our team is highly trained and equipped with the latest tools and technology to ensure that they can provide accurate and reliable tracking information to our customers.
At TrackingMore, we understand the importance of timely and accurate tracking information, and we strive to provide our customers with the best possible experience. We are constantly working to improve our services and enhance our customer support to ensure that we continue to meet the needs of our customers.
We appreciate your business and value your feedback. If you have any further questions or concerns, please do not hesitate to contact us. Our team is always available to assist you and provide you with the support you need.
Thank you for choosing TrackingMore.
Sincerely,
The TrackingMore Team
BA
Barbara
Mejor imposible
Fue una persona súper amable, y además sabía exactamente lo que yo necesitaba (yo no estaba segura de qué estaba haciendo) y cómo ayudarme con ello. Ha sido genial y súper efectivo. Gracias!!!
Response from TrackingMoreSep 29, 2023
Hola amigo,
Gracias por tomarse el tiempo para compartir su experiencia positiva con nuestro equipo de atención al cliente en TrackingMore. Estamos encantados de saber que nuestro agente pudo brindarle la asistencia que necesitaba y que le pareció amable y eficaz en su enfoque.
Nuestro equipo se enorgullece de brindar una atención al cliente excepcional a cada cliente y estamos encantados de saber que pudimos cumplir con sus expectativas. Entendemos que el seguimiento y el envío pueden ser complejos y confusos, por lo que nos esforzamos por garantizar que nuestro equipo tenga un alto conocimiento en todos los aspectos de nuestros servicios.
Apreciamos sus amables palabras y comentarios, ya que esto nos permite continuar mejorando nuestros servicios y brindar la mejor experiencia posible a nuestros clientes. Nuestro equipo siempre está disponible para ayudarlo con cualquier pregunta o inquietud que pueda tener y estamos comprometidos a brindarle el apoyo que necesita.
Gracias por elegir TrackingMore y esperamos poder servirle nuevamente en el futuro.
Atentamente,
El equipo de TrackingMore
------------------------------------------------------------------------
Hi friend,
Thank you for taking the time to share your positive experience with our customer support team at TrackingMore. We are delighted to hear that our agent was able to provide you with the assistance you needed and that you found them to be kind and effective in their approach.
Our team takes great pride in delivering exceptional customer support to every client, and we are thrilled to know that we were able to meet your expectations. We understand that tracking and shipping can be complex and confusing, which is why we strive to ensure that our team is highly knowledgeable in all aspects of our services.
We appreciate your kind words and feedback, as this allows us to continue to improve our services and provide the best possible experience for our customers. Our team is always available to assist you with any further questions or concerns you may have, and we are committed to providing you with the support you need.
Thank you for choosing TrackingMore, and we look forward to serving you again in the future.
Sincerely,
The TrackingMore Team
MQ
Minh Quang N.
Supporter is friendly
Supporter is friendly
Response from TrackingMoreSep 23, 2023
Hi friend,
Thank you for taking the time to share your feedback about our customer support team. We are pleased to hear that you found our support team friendly and helpful.
At TrackingMore, we strive to provide exceptional customer service to all of our clients, and we are always looking for ways to improve our support and ensure that our customers receive the best possible experience.
We understand that customer support is a critical aspect of our business, and we take great pride in having a team of dedicated professionals who are committed to providing timely and effective solutions to any issues or concerns that our customers may have.
We appreciate your business and look forward to continuing to serve you in the future. If you have any additional feedback or suggestions for how we can improve our customer support, please do not hesitate to let us know.
Thank you again for choosing TrackingMore and we wish you all the best.
Sincerely,
The TrackingMore team
MA
Maikel
speed and efficiency
I had a problem with my Fedex shipments that were not showing any update on the trackingmore website. I checked the trackingmore website again and indeed, my shipments were updated. I was very impressed by the speed and efficiency of the customer service and the resolution of my issue.
Response from TrackingMoreSep 23, 2023
Hi friend,
Thank you for taking the time to share your recent experience with our customer service team. We are delighted to hear that we were able to assist you with your Fedex shipments and that you were impressed with the speed and efficiency of our service.
At TrackingMore, we understand that timely and accurate updates on shipment tracking are critical for our customers and we strive to provide the best possible support to ensure that any issues are resolved quickly and effectively.
Our customer service team is comprised of knowledgeable and dedicated professionals who are committed to providing the highest level of support to our clients. We are glad to hear that our team was able to address your concern and provide a satisfactory resolution.
We appreciate your business and your feedback, as it helps us to continuously improve our services and ensure that we are meeting the needs and expectations of our customers. If you have any further concerns or questions, please do not hesitate to reach out to us.
Thank you again for choosing our company, and we look forward to serving you again in the future.
Best regards,
The TrackingMore team