TrackingMoreReviews of trackingmore.com

Response from TrackingMoreJan 24, 2024

Hola, Laura Confío en que este mensaje te encuentre bien. Gracias por comunicarse con respecto a sus inquietudes sobre TrackingMore. Me gustaría aclarar que TrackingMore no es un mensajero ni un remitente; más bien, nos especializamos en proporcionar actualizaciones de seguimiento de envíos. Si tiene algún problema relacionado con la entrega o consultas específicas sobre su envío, le recomiendo comunicarse directamente con el socio de mensajería responsable de manejar la entrega. Ellos podrán proporcionarle la información más precisa y actualizada. Para ayudarle a ponerse en contacto con el mensajero, puede utilizar el siguiente enlace: https://www.trackingmore.com/carriers.html. Simplemente pegue su número de seguimiento en el cuadro designado y haga clic en "Seguimiento" para acceder a los datos de contacto del mensajero. No obstante, si estás dando tu opinión sobre la mensajería MRW, puedes consultar directamente este enlace: https://www.mrw.es Si tiene más preguntas o necesita ayuda adicional, no dude en ponerse en contacto conmigo. Estoy aquí para ayudar. Atentamente, SeguimientoMás equipo

Response from TrackingMoreDec 12, 2023

Hi Ron, I trust this message finds you well. Thank you for reaching out regarding your concerns about TrackingMore. I'd like to clarify that TrackingMore is not a courier or shipper; rather, we specialize in providing shipment tracking updates. If you have any delivery-related issues or specific queries about your shipment, I recommend reaching out directly to the courier partner responsible for handling the delivery. They will be able to provide you with the most accurate and up-to-date information. To assist you in contacting the courier, you can use the following link: https://www.trackingmore.com/carriers.html. Simply paste your tracking number in the designated box and click "Track" to access the courier's contact details. Should you have any further questions or require additional assistance, please feel free to contact me. I am here to help. Best regards, TrackingMore Team

Response from TrackingMoreDec 9, 2023

Hi friend, We sincerely apologize for any inconvenience you've experienced, and we appreciate you bringing this matter to our attention. I assure you that we are committed to respecting your communication preferences. We understand the importance of providing an easy and straightforward unsubscribe process, and we are working to ensure that this is readily available. In the meantime, you may reach out our chat support on t=oour website and ask for your account to be deleted. Once again, we apologize for any inconvenience you've experienced, and we appreciate your patience as we work to resolve this matter. If there's anything else you'd like to share or discuss, please feel free to respond to this email. Thank you for your understanding. Best regards, TrackingMore Team

Response from TrackingMoreJul 15, 2023

Hi friend, Thank you for bringing to our attention the issue you have been experiencing with tracking information. We apologize for any inconvenience this may have caused you. Can you please provide us with the tracking number you obtained from your seller to check for you? thank you There are 2 reasons a tracking number is not trackable: * Reason 1: it is either we are not integrated with the courier yet and in this case, can you please provide us with the courier name to help check further for you? * Reson 2: the tracking number provided by your seller is fake or invalid. In this case, it wouldn't be tracked by any courier as this tracking number isn't real. Our team understands the importance of having a reliable and efficient tracking system in place and we are committed to resolving the issues of our visitors and merchants as soon as possible. We have conducted thorough testing and analysis of our tracking feature and we are improving it on a daily basis. We appreciate your collaboration and kindness to change your review from bad to good since this issue is not related to us but to your seller providing you with an incorrect tracking number. We would encourage you to contact us to help verify for you. Please, do not hesitate to contact our customer support team. We are always here to assist you and ensure that you have a positive experience with TrackingMore. Thank you for your continued support. Best regards, TrackingMore team

Response from TrackingMoreMay 25, 2023

Hello there! We received your feedback, and I sincerely apologize for the inconvenience you had experienced. We also thank for your kind understanding after our team explained to you very clearly about the free trial pop up which is clearly clarified there: https://support.trackingmore.com/en/article/how-can-i-get-7-day-free-trial-of-plus-plan-kv0nb9/ Our team has applied for a unused part refund to your account & it's processing. Any updates it will be shared with you as soon as possible. Lastly, we would like to inform you that later we'll add the feature of the filter by order_date in our roadmap & when launched it will be updated with you at the earliest time. Many thanks for your great support & suggestions. TrackingMore Team