TrackingMore makes after-sales the best part of the customer's shopping experience. We provide a seamless post-purchase experience to drive customer loyalty and additional sales.- All-in-one Tracking platform with auto-updated shipment tracking.- Smart shipment dashboard to track and manage all shipments. - Unified delivery statuses.- Public shipment tracking API.
TrackingMore (trackingmore.com) has 330 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
trackingmore.com
Website
trackingmore.com
Category
Shipping & Logistics
Location
Dover
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 84% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Ils sont vraiment top avec leur chat 24/7!!!!! ils m'ont resolu mes problemes sont que j'ai rien a faire!! je les conseille vivement pour tout les debutants comme moi qui ne connaisse rien de tout!!! merci encore! ça serait cool si shopify avait le meme chat... ça serait beaucoup plus simple..
Response from TrackingMoreMar 26, 2024
Cher ami,
Merci d'avoir pris le temps de nous laisser un avis positif. Nous sommes ravis d'apprendre que nous avons pu vous aider à résoudre votre problème de navigation dans l'application.
Fournir un service exceptionnel et résoudre les préoccupations de nos clients est toujours notre priorité absolue, et nous sommes heureux d'avoir pu répondre à vos attentes.
Si jamais vous avez besoin d'aide supplémentaire ou si vous avez des questions à l'avenir, n'hésitez pas à nous contacter. Nous sommes ici pour aider.
Encore une fois, merci de nous avoir choisis et pour vos aimables paroles. Nous sommes impatients de vous servir à nouveau dans le futur.
Cordialement,
TrackingPlus d'équipe
PM
Patricia M.
Thank you for being so quick and…
Thank you for being so quick and helping me to track my package
I appreciate your support
Response from TrackingMoreMar 26, 2024
Dear friend,
Thank you for taking the time to leave us a positive review. We are delighted to hear that we were able to assist you with your issue in shipment tracking.
Providing exceptional service and resolving our customers' concerns is always our top priority, and we are pleased that we could meet your expectations.
If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We are here to help.
Once again, thank you for choosing us and for your kind words. We look forward to serving you again in the future.
Best regards,
TrackingMore Team
PO
Prints of L.
Concern on Delivery email notification
Concern on Delivery email notification
Ashley share the proper details about the delivery email
Response from TrackingMoreMar 22, 2024
Dear friend,
Thank you for taking the time to leave us a positive review. We are delighted to hear that we were able to assist you with your issue in delivery email notification.
Providing exceptional service and resolving our customers' concerns is always our top priority, and we are pleased that we could meet your expectations.
If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We are here to help.
Once again, thank you for choosing us and for your kind words. We look forward to serving you again in the future.
Best regards,
TrackingMore Team
IR
Impero R.
Fast response time and helpful
Fast response time and helpful
Response from TrackingMoreMar 22, 2024
Dear friend,
Thank you for taking the time to leave us a positive review. We are delighted to hear that we were able to assist you with your issue right away.
Providing exceptional service and resolving our customers' concerns is always our top priority, and we are pleased that we could meet your expectations.
If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We are here to help.
Once again, thank you for choosing us and for your kind words. We look forward to serving you again in the future.
Best regards,
TrackingMore Team
RK
Robert K.
Fast, accurate, helpful
Helped me with my issue in a professional, knowledgeable fashion
Response from TrackingMoreMar 22, 2024
Dear Robert,
Thank you for taking the time to leave us a positive review. We are delighted to hear that we were able to assist you with your issue in a professional and knowledgeable fashion.
Providing exceptional service and resolving our customers' concerns is always our top priority, and we are pleased that we could meet your expectations.
If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We are here to help.
Once again, thank you for choosing us and for your kind words. We look forward to serving you again in the future.
Best regards,
TrackingMore Team
EL
eleni
perfect assistance by Mary!!
perfect assistance by Mary!!
Response from TrackingMoreMar 9, 2024
Dear friend,
Thank you so much for your glowing 5-star review!
We're thrilled to hear that our support team's responsiveness made a positive impact on setting everything up for you, specially Mary's dedication to helping you.
If you ever need further assistance or have more questions, feel free to reach out. We're here to help!
Best regards,
TrackingMore Team
VG
Valerio G.
My Experience with technical support
Courteous, professional and very knowledgeable operator. Problem solved in few minutes
Response from TrackingMoreMar 7, 2024
Dear friend,
Thank you for taking the time to share your positive experience with our technical support team.
We are delighted to hear that our operator provided courteous and professional assistance, swiftly resolving the issue. Our team strives to deliver top-notch service, and your feedback reinforces our commitment to excellence.
If you ever have more questions or need further assistance, please don't hesitate to reach out. We appreciate your trust in our services.
Best regards,
Richie | TrackingMore Team
FA
Fabio
Exceptional Service and Unmatched Tracking Efficiency with TrackingMore!
From the moment I integrated TrackingMore into our Shopify store, the difference was night and day. This app has not only simplified our shipping and tracking processes but has also elevated our customer service to new heights. The user interface is intuitive, making it easy for our team to manage shipments and for our customers to stay informed every step of the way.
What truly sets TrackingMore apart, though, is the exemplary customer service we've received, particularly from a team member named Ashley. Ashley's dedication to ensuring our success with TrackingMore was evident from our very first interaction. Whether it was through assisting with the initial setup, providing detailed responses to our queries, or offering customized solutions to fit our specific needs, Ashley went above and beyond. Her professionalism, product knowledge, and genuine concern for our business's efficiency were truly impressive.
The functionality of TrackingMore, combined with Ashley's exceptional support, has significantly improved our operational workflow and customer satisfaction. Real-time tracking updates and detailed logistics insights have empowered us to offer a more transparent and reliable service to our customers.
In conclusion, if you're seeking a robust tracking solution for your Shopify store, look no further than TrackingMore. It's not just the technology that's impressive; it's the people behind it, like Ashley, who make all the difference. Thank you, TrackingMore, for being a game-changer for our business!
Response from TrackingMoreMar 7, 2024
Dear friend,
Thank you so much for your fantastic 5-star review! We're thrilled to hear about your positive experience with our support, especially Ashley's dedication to helping you, even in the wee hours.
We appreciate your kind words and will certainly share your feedback with Ashley. Recognition like yours is truly motivating, and we're fortunate to have such a dedicated team.
If there's anything else we can assist you with or if you have further suggestions, please feel free to reach out. We appreciate your support and look forward to the opportunity to enhance your experience in the future.
Best regards,
TrackingMore Team
