TownebankReviews of townebank.com

My friend had his truck broken into and his wallet was stolen. The thief used multiple cards for fraudulent purchases and every company except one has reimbursed him. Townebank was told the same day as the theft about the stolen card and after two weeks was told they will not be reimbursed for the about $600 in fraudulent charges. That seems like a terrible way to treat a customer of about 15 years. I could never recommend them to someone after this experience.

Choose another bank! ! Sadly my bank was acquired by Towne Bank. The difference in service & attitude is dramatic. It's a long hold for Customer Care & the agents are curt. And they charge a $9.00/month service fee for basic checking.