touchlandReviews of touchland.com

Company in California sending to Las Vegas NV....17 days to delivery.....find another source because their delivery time is terrible!

I order 10 hand sprays, so I spend little over 100 dollars for them. Sadly I never got my products. Touch land use USPS of course and as you know it’s the worse place to receive packages from. Anyways I never receive them, USPS said they delivered the package, I try reaching out USPS service customer service I was a hold for an hour before I got disconnected. I reach out to touchland letting them know I never receive my product and they reply with oh well USPS said it was delivered and there nothing they can do for me to reach out to USPS. I’m highly disappointed because I was so excited to try these touchable sprays. But I’m left paying for something I never received. I WILL NEVER BUY FROM TOUCH LAND AGAIN.

Worst customer service. Worst company. Stay far away.

I have been waiting on my order. They have shipped it wrong. This has become a complete nightmare. I would have ordered from another company had I known this would be a mess. I have no information regarding my package. It is currently floating around out there. No response from customer service either.

Package was in transit for over 25 days and was marked delivered but I didn't receive it. When I reached out to customer service, they accused me of entering the wrong address, etc. and demanded that I spend my time with USPS, who also did not solve my issue. Their sanitizers were overpriced and highly scented before their "rebrand" and I was looking forward to trying out the new scents. But I will not be doing that now—Over $100 for 10 sanitizers with NON-INSURED shipping is ridiculous. Will never purchase again.

Never again!! Horrible customer service. I placed two orders they sent one to the wrong address then wanted me to pay to have it reshipped so I refused and they refunded me minus a restocking fee for their screwup.

This brand has been overly hyped during the hand sanitizer rush. They took advantage of the craze by taking tons of pre-orders that they couldn't deliver on even though they charged for them up-front. Worse, when I inquired about the long wait for shipping online, their social media team was rude and instead of apologizing they simply advised me to cancel my order. I did. I would not purchase from them again online or in-store.

This company is a fraud!! They will rip you off! Guys help spread the words, to help people from being ripped off by them. Do not order from them, they will have hidden charges, even when you pay the delivery charge, they will ask you for more money after. This will make it a very Expensive item thats not worth anywhere near the price. Customer support for this company is appalling also, dont bother getting in touch with them as they won't help you.