David M.
My company is called 512 Remodeling…
My company is called 512 Remodeling Construction and Design and I used Top Page Rankers thinking their services would be note worthy but it's not. I have been trying to get a $500 refund on a website that was never produced or published and was was given to me as a prototype was the worse thing ever. Jason Brown sent me a production link to review the website and as soon as I saw this so called website, I requested them to copy my current website because what they produced was garbage. So here we are 4 almost 5 months later and I still don't have the $500 refund. I worked with Jason Brown who kept pleading with me to not take my services else where. Almost every time I ask about my refund he tells me it has to be submitted, approved and then I will get my refund but later the truth came out that he has never submitted my request. Then I had a call with Jason and someone named Isaac (Isaactoppagerankers.com) that was going to take over my account and I still have never heard from this guy. After telling Jason that I was going to dispute the charges and seeing his response I went to the website and found the CEO Brian Parker (briantoppagerankers.com). Email response from Jason Brown, "Jason Brown Mar 22, 2023, 11:38AM to me If you want to dispute the payment you can, because I know you will make that money stuck within the banking court because a lot of work has been done and I don't want you and Top Page Rankers to get into this as I was managing everything for your company. Let me send you the proof that the refund request has been sent and all I'm waiting for is those 14 days to end, so you get the money back. Thankyou" After I sent an email to Mr. Parker on March 23rd, I never received a response. I still do not have my refund and no one is responding to my email and what sucks is that I am being extremally nice in my communications. "David Mallory 512remodelinggmail.com Mar 23, 2023, 4:23PM to brian Brian, Good afternoon. I apologize for having to send you this email however, I feel that it is the right thing to do. I am a current customer, but I am miserably unhappy with the service that I have been provided by your company. I've addressed a multitude of issues that have not gotten solved and it is overwhelmingly concerning to me. My account manager is name Jason Brown and I've been asking for a refund on a website that he showed me and I let him know I was not happy with it. This issue has been going on for several months now. You can simply go through all the email threads to get a comprehensive view of some of the issues that I've been having. If you would like to schedule a call, I will be more than happy to explain to you my discontent. Kind regards, David Mallory 512-902-1943 512 Remodeling Construction & Design 512Remodelingcd.com" I have only received about 5% of the services that was offered to me and that has been the worse. Please take it from me do not....do not....do not use the services of this company. It is a complete waste of money, time, and effort.



