Robbins Research InternationalReviews of tonyrobbins.com

The only reason I have given them one star is because I cannot give none at all! I was booked to go on a UK Tony Robbins tour in Birmingham and then lockdown happened and I have tried and tried to get my money back (just under £600) and whilst Tony Robbins customer service have communicated, all they have said (albeit it nicely) is that as I bought the ticket through success resources that they have to make the refund. I have tried and tried to get in contact with success resources and they NEVER reply....but now think it is okay to send me e-shots to ask me to go and see Tony Robbins....but no suggestion of using my unused ticket...let alone having a refund. Supposedly Tony Robbins was looking into this in Australia last year after the same thing happened to customers during their lockdown......but nothing seems to have happened. how on earth can Tony Robbins allow his tickets to be sold through such an unethical company as Success Resources - the shame of such terrible customer service and this not being rectified falls squarely at the feet of Tony Robbins as well......sooooooooooo disappointed that someone purporting to be so ethical works with (and is aware of) companies that are not and is therefore tarred with the same brush.....I have never complained like this online but after three years of trying to be heard what can I do?????? please read all small print before buying anything to do with Tony Robbins and certainly do not touch success resources with a barge pole! UPDATE…23 March 2023….after the reply from “Team Tony” below (friendly, assuring and finally gave me hope again that this would be sorted), I have just had a an email from Success Resources (a month later) which says I am NOT eligible for a refund AGAIN! After THREE years of non resolution this is the cut and pasted reply they sent me! Surely a basic rule of trade is that if the vendor cannot fulfil the contract of sale that they should refund the purchaser??? No reasoning at all…I’ve asked for more information from SR but of course it will undoubtedly take them forever and to be honest I will not hold my breath……just disappointment layered on top of disappointment with this whole thing….

Love the cookie cutter reply to every negative comment. Really shows they care :) _____________________ We are so sorry to hear you had a less than satisfactory experience with us and appreciate you taking the time to provide us this feedback! Things like this allow our team to grow and ensure we are always operating at the Tony Robbins Standard! We would love to get more information from you to resolve this issue accordingly. We have sent you a private request to work towards your resolution and look forward to hearing from you!

Total Scam. I asked for a refund, never got refunded. Instead they wanted me to continue with the program. I booked the Master University Program. I talked to several different people from the association every line pretending I get my money back. All the information you receive in the seminars are in his books. No more additional information. So I strongly recommend, not to book the events. Instead by the books for a fraction of the price. ADDED AFTER THE REPLY of representative of Robbins Research International: AND the scam continues, nobody (of course) ever reached out to me to solve the problem. They have my bank account information and could with a few clicks issue my refund. So please no more hypocritical promises needed dear representative: Just give me my money back as per your contractual terms.

We don't need to throw money at some people to tell us how to think or live. Get a life gurus...

Further to my conversation via a zoom call on the 10th of January at 17:00 with Matthew Shakir , I was very upset disheartened and stressed with the call and therefore I have no choice but to complaint about the way I felt. I was excited and enthusiastic be coached by an experience member of your staff. I follow you -Tony Robinson for many years and have shared your work your energy and your ethos with family, friends and colleagues. As I was ready to invest, I purchased your starter pack with videos and a coaching session. I asked Matthew to record my coaching session due to my disability (Neurodiverse - which means I have dyslexia dyspraxia and ADHD ) we discussed the fees and the length of investments . I potentially agreed to 6 months coaching session with him with the cost of £2891.63. I made it crystal clear that I would speak to my husband and would let him know the next day . I was excited about this opportunity and trusted the method. Matthew enquired if I would be paying from the same card which was previously on your system due to the previous package I purchased from you. To my shock and horror while I was on the call to him Matthew attempted twice to take the funds out of my account without my permission or authorisation, when I had made it very clear to him that I would speak to my husband and come back to him the next day to make the payment . I felt disgusted and vulnerable as I trusted this process and felt like I was being scammed. I confronted Matthew and asked why he attempted to take the payment out of my account, I felt he became defensive and tried to blame me I felt vulnerable and therefore I had diffused the conversation quickly. I feel heartbroken as I have invested many hours of my year to you through books.

This is a scam and they will not coach you in anything, but rather waste your time to line their own pockets. Amazing people who are looking for change and shift, don't be con like me in believing Tony Robbins Coaches actually care to help you in any way, this is a complete joke and con. You will be exactly the same as you are, wonderful already, but they will be richer and did absolutely nothing, but BS you on the phone and put you down so you can pay more so they can point you to nowhere, literally. Make you do a lot of homework like in school and zero results after it. Very wasteful of your valuable time and hard earn money down the drain. Be safe and skip this or loose a lot of money and be mad at yourself for being played by the smooth talking pitcher of a salesman. I definitely learned my lesson, avoid all ads and sales, it is nothing but to rip you off.

Bought a ticket for UPW UK 2020 which was cancelled due to covid restrictions. We were asked if we would like our money back or to wait until 2021 for the next UPW. I said that I would wait. UPW live 2021 never happened nor has 2022. I have contacted several times and never had a response for my money back.

In full transparency, I thought it may be beneficial for you both to understand the perspective of someone highly dissatisfied with the program. Here is the review I just left to help other avoid Maki g the mistake of signing up: “Just as many of us are raving fans of Tony Robbins, his coaching program and “coaches” are hugely disappointing. I entered into the coaching program excited for real results. My first coach was a lovely person however I found myself more overwhelmed with a myriad of ideas and goals every time I spoke with her. There was not a clear focus and the program itself felt very underwhelming for the $10,000 fee for the year-long coaching program. I requested to cancel the contract and was shoehorned into a new coach or to apply my credit towards another Tony Robbins event- none of which were in person (only virtual) and the Tony Robbins staff member continued to promote their most expensive and only in person event in Fiji instrad of truly listening to the fact that I indeed wanted to cancel. I reluctantly told him I would give it another shot with a different coach. I could not have been more disappointed with the caliber of her character or the notion that she cared anything about anything other than HER schedule or up sells. Example: In her weekly questionnaire, she asked who I would like to gift a coaching session to. I wrote down my husband and gave his contact information. She had me send him a DISC profile to find out more about his personality type. I then asked her what she thought about his results so that we could discuss it as one of our topics was how to enhance our marriage and figure out more about each other to grow in our marriage. She abruptly let me know she would not be giving me any of his information and he could sign up for a session with her instead. Wow. In the truest sentiment of giving and helping, she showed her true nature again. The entire program is set up to keep you as a lifelong paying customer constantly seeking another solution instead of teaching the individual to use the tools they already have. This coach was incredibly abrasive and one of the most inflexible people I have encountered. The technology they use to schedule calls along with the fact that they require PDFs to be emailed before every session became a cumbersome and tiring experience instead of an easy process that enhanced your week. With these coaches, you are constantly made to feel like you need to pay for another program or pay for an upgrade because you somehow need that in order to be fulfilled. The only individuals I would find this program beneficial for would be someone who is in complete desperation, not a progressive professional who is already on a track of success seeking their next level. The final coaching session I had which broke the camels back, was a 45 minute session where is the coach spent 24 minutes of the conversation telling me how I should sign up for business mastery for an additional $5500. My rebuttal was, “Isn’t that what I am paying you for?” Again, reiterating the fact that these coaches are incentivized to continually sell the client more and more with disregard for the agreement in place which touts personalized coaching in whatever arena the client is interested in. In all honesty, the more valuable approach to any Tony Robbins coaching is to buy one of his books or listen to his old YouTube videos. Don’t fall for the trap, your time and money or more valuable than this costly program seeking to keep you spending and made to feel inadequate if you don’t spend and seek more. I hope this is helpful. Please consider this feedback before enrolling or coaching anyone else in the future.”