Tommie CopperReviews of tommiecopper.com

Items were inferior and did not stand up to their advertising. Fit was loose and was not a posture shoulder bra as advertised. Very flimsy. They guarantee however fail to say YOU have to pay to return it if it is not right. I will not order from them again. It should be stated on the order form. Tried to call and hung up after 20 minutes of listening to music and getting no answer. Got an automated email in response to my email and they insisted I need to pay the return postage for the falsely advertised poor quality garment.

I bought knee sleeves and while I did measure my legs then bought the size the sizing chart on their web site recommended, the knee sleeve after three uses turned into a loose fitting sock. After 1st time it lost grip/tightness, 2nd time became loose and 3rd time would fall down off my knee. Disappointment with product quality. The ordering & shipping through their web site worked fine. Slick TV advertising lead me to this but product is lousy.

Tried to change order due to mix up in online order. Could not change order even though e mailed right after order placed. Called next morning told could not change order. Would have to return item and place new order. Also would have to pay return shipping fee. They do not have a way to cancel order online if there's a problem. Quite disappointed in the outcome. Especially since this was first purchase. Spent 20 minutes on hold when calling customer service.

Order # 1598815 Order # 1611373 I have made two separate purchases. I have returned for exchange a pair of women's capris. The tracking shows they received the return on October 23, 2023. I have had no response from Tommie Copper. I have now been on the phone waiting for more than 45 minutes (and counting), once being disconnected. While waiting, I am reading the horrendous reviews written here about their customer service and their lack of integrity. I will not be supporting them again.

I have been trying to get into contact with these people for the last week. I have sent 3 emails with no response. I have called 4 times and held as long as 44 minutes (I wfh, so I just threw the phone on the table), 30 minutes, 17 minutes, 14 minutes. No answer. I want the refund ($124) for my items that they claim, via email, were received as a return. I will be going to the Better Business Bureau next. This is super frustrating and discouraging. Amazing that they got Chris Meloni to do commercials for them. I would never recommend this company.

40 minute wait time to speak to a customer service rep! Although their product was cutting me under my armpit and I wanted to try a different product, they would not pay for return of the item or any future items that I was wanting to try. This is an expensive item yet no customer service was offered. Customer service rep disconnected the call before I was done speaking. Very disappointed in Tommie Copper

DO NOT WASTE A PENNY ON THIS GIMMICKY CRAP

I used a back brace for several years and was very pleased until it stopped staying together. So i ordered a new one which arrived two or three weeks ago and already it is worst staying together than the one I used for years. Doesn’t seem like a hard thing to fix. Fix it send it to for trial.