TofuGaga.comReviews of tofugaga.com

I’m stuck with bags and ZERO shoe cover machine even though my order specifically shows machine WITH covers. I contacted them twice via email and each time they said “sorry you only ordered the covers”. I sent them a screenshot of my order specifying machine and covers and they still stated it was just the covers. Was at my wits end, didn’t know what to do until I read these reviews. I too will dispute the charges with my credit card company. I’m stuck with 4 bags of junk shoe covers, 🤦‍♀️

If i could do no star i would. This place is ass been 2 months and no package. Got shoe organizer and never came

Totally junk. I ordered the super rock rey also and got junk and the same email response. Total scam site. Won't refund or allow me to return it.

Wouldnt even give one star due to product delivered was not even close to what was described. I purchased an RC car and it was described to be way bigger and pretty durable. The product that was delivered is nowhere near the size or quality described. Will never trust to buy from again. As soon as I received the RC car I contacted TofuGaga though email and their response was not professional and pretty much told me shipping was going to be expensive to ship back and they would give me $8 back to resolve the issue and if i didnt like the product i could just give it away or give it as a gift.

counterfeit merchandise

I ordered a shoe cover dispenser with 100 shoe covers for $54.99 and an additional 200 shoe covers for $15.09. I did not realize the items were coming directly from China and they would take over 1 month. I would have been okay with that. BUT when they did arrive the dispenser didn't work and all instructions were in Chinese. After a youtube video and amazon photos of similar products, I realized it did not work because each shoe cover should have been larger, not 2" too small on all four sides AND it should have had four clips to hold it to the corners. I never received the additional 200 shoe covers I ordered. I have been trying to get them to just send me the correct shoe covers and they simply want to credit me pennies on the dollar. The first email said a credit of $1.50 and the next email wants to credit me $5. This is basically a brick for $74.09 without the correct shoe covers. So now I am using Google translate to write the email in Chinese as well as my English. I expect I will just have to dispute the charge with my credit card. Do not use them. If you want the product, find it somewhere else.

DO NOT BUY FROM THESE PEOPLE. Adversided one thing, shipped another. Thankfully paypal refunded me.

I'd give this company zero stars if possible. They misrepresent the products they sell, then ask for more money to get what the consumer THOUGHT they were originally ordering. I initially ordered a shoe cover machine from TofuGaga. They sent me some shoe covers for the machine, but never sent the machine and told me it would cost an additional $50. They also told me to "check their listing", as if I MISREAD the product description. My receipt said I purchased an "Automatic Shoe Cover Machine with 100pcs shoe cover". DO NOT buy from this company, the WILL take advantage of you.