TmarcteeReviews of tmarctee.com

This company is a ripoff. Ordered Dec. 6th/22 personalized hoodie which didn’t arrive until Jan13th. Was told it was in customs (not). Came from a Jane with an address in NJ. Also was sent first class package 13 oz or less meaning mailed in the US. No personalized name Cheap polyester not even thick $ General had better clothing. Paid almost $60. Complained but only supposedly was credited $12. Been emailing for address to return for full refund but am ignored. Too embarrassed to give as the Christmas present it was meant for!!!! I will tell everyone out there order nothing from this website. Order #TMT-50877-US

i waited over a month, still have not rec'd items. Customer service is a joke, barely write in english. seems like a scam to me, would NEVER recommend to anyone, extremely poor service. I already notified my credit card company of this scam. DO NOT USE THIS SCAM SERVICE.

Tmarctee says my order was fulfilled but it was never delivered and when I asked for my items I get a lot of excuses and Promises but still have not delivered the product or give me a refund. Very disappointed it has been several months I ordered it on July 9th it is now October 31st.

The hat I ordered was supposed to have customized words I submitted with The order on their site plus be a snap back hat. They sent a Velcro one that had a name of an anime character vice the customization. When I asked for a refund they tell me I can only get a percentage back and I’d have to pay a $40-$60 return fee. This was after several emails back and forth. I WOULD NOT recommend ordering from this company!

They sell fake artwork. They steal peoples artwork and sell it, DO NOT BUY FROM THEM.

Be careful with this company. Purchased a pair of boots for my husband. It took months to receive them and when we finally did, they were a size too big. Sent a email to customer service to see about exchanging them for a smaller size. The response email was copies of their size chart in EU sizes(I’m in US) stating that they sent the size I ordered. They wanted me to purchase another pair of boots at a discount but did not want to exchange for a smaller size. The print on the boots looks cheap and the boot itself is not attractive. Overall not good customer service. The items are cheap and you should be able to return or exchange hassle free.

I purchased two hoodies that were smaller than expected. Several attempts were made to contact the company via phone ending with negative results. Furthermore, contact was made via email to attempt to resolve the issue and it was met with endless obstacles. Do not trust this company.

My fiance was very happy with the sweatshirt he got. However, I will never order through this place again. The tracking took forever and the support team seemed to just repeat themselves when I emailed them. The customer service is terrible. Would NOT recommend to anyone.