Keith W.
Company is dishonest and dismissive
Wouldn't give a star to them if I didn't have to. They told me the product shipped on the 14th. When I pointed out the tracking said it didn't, they told me to be patient. We are not at day 16. They apparently finally shipped it out on the 28th. Their customer service is nonexistent. They just say to be patient. They do not explain why or how they have messed up the order, or provide any information other than "be patient". We all make mistakes, but this company does not provide prompt, honest answers to legitimate inquiries. Nothing about this experience has been pleasant. Being dismissed and lied to by a company is unacceptable. It is amazing that this company is still in business.


