TluseReviews of tluse.com

Absolutely horrible company, I have made a formal complaint to the Canadian Consumer Protection agency, they are going to investigate as they say they will return and refund your money . I started asking for a refund I With in 6 hours of receiving the horrible product that is so substandard material and I’ve only been told that I have to pay to ship it back to Dubai but the pkg was shipped to me from Ontario. I’ve asked to speak to a supervisor have been denied over and over don’t order from this scam of a company the company name Tluse don’t purchase anything from them it’s just crap

The dresses I ordered are a thin polyester fabric. One fit, the other did not. I found a strange customer support email, and when asked how to return the dress, was offered $8 to keep it, then $16 when I declined the first offer. When I requested the return address, I was provided an international address in the UAE, even though the package was sent from CA. The customer support domain was located in Iceland. Strongly recommend against ordering from these scammers

I purchased a top and it arrived on Saturday …3 days ago. I tried contacting this company and UniUni and I got nowhere. The product was not what I expected and want to return it. I am out $29.99 for shirt and$14.95 for shipping… DO NOT BUY From this company. Scam. No return address or customer service #

THIS COMPANY IS A SCAM DO NOT ORDER ANYTHING FROM THEM.

I ordered 4 dresses from this company. Their website states that their items are made in the US, but I don’t think that is the case. It took weeks for the dresses to arrive, and they were all too big. I am consistently a size Medium across many brands. These dresses were very large. When I contacted the company about a return or exchange (there is nothing on the website to facilitate returns, you have to get a return authorization from the company) I was told that exchanges for the exact same items was the only thing allowed, and only if the items were damaged. I persisted, and was offered a $25 refund, and to keep the items (that don’t fit). I persisted more, and was offered $45, and to keep the items. When I pushed further, I was told that I would have to pay for return shipping to Abu Dhabi. I now have 4 dresses I can’t wear, and I’m out over $100. Do NOT buy from Tluse!

Still waiting to receive my clothes, ordered mid January in time for my vacation at the beginning of March! No response from customer service.

I need to return item because material is like nylon. Very hard to get a hold of anyone.

Customer service very poor. Trying to return items but getting no response from email on website. Four emails sent and still waiting .