TipxyReviews of tipxy.com

The product arrived in great condition. However getting the delivery was a slow process. First my package was being returned to sender for no apparent reason, then it was changed to a different shipper. They delivered the package, but someone forged my signature for the delivery.

While I've had good experience with Tipxy in the past, things seem to have gone downhill. After I placed an order, I was charged but nothing happened for a week. Since there was no communication, I emailed customer service. I got a prompt reply informing me that all but one item in my order is actually out of stock and that the entire order will now be canceled and refunded. The website was listing out-of-stock items as available, but there was no word about when the system might be fixed or if this is just how it works now. I then placed a new order including only the one in-stock item that customer service told me about. This took a full week to ship, but I did receive it after two weeks. Given this experience, I will hesitate to use Tipxy again.

I ordered two items and one was clearly out of stock even though your site listed it as available. Only after one item shipped and couldn't be cancelled was the order for my other item cancelled. The one item you cancelled (The Gospel Straight Rye, 750ml) is still available for purchase on your site. Overall, not a great customer experience.

I placed my order on 4/10 and still have not received it. The orders take way too long to be fulfilled. This is my third time attempting to order through Tipxy, and the processing time does not make sense. Please be realistic with the orders and let the customers know the expected time before taking our money so we can decide whether we want to move forward with it or not. I still don't know where my order is and yet you want me to review the order, which is ridiculous!

Received partial order not too long after order was placed. I sent two messages a week apart after receiving partial order asking where rest was and got no reply until a 3rd attempt. Was told other items likely out of stock so then, almost a month later, received a couple of the other items I ordered but packaging looked like grocer just shoved in a box. Not impressed at all with their communication/responsiveness and will not be ordering from there again.

I ordered and paid for 4 bottles but was only sent 2 and refunded for 2 bottles. I wanted 4.

I submitted my order about 7 days ago and it's still not packaged for delivery yet. Can't complete this rating until the order arrives, an event for which I remain cautiously optimistic. In the age of Amazon, getting orders to customers in about a week and half doesn't cut it.

Your tracking system stinks.