TipxyReviews of tipxy.com

I wanted Don Julio 1942 and got Don Julio Anejo 1942 instead. I am trying return these items. Any help would be appreciated.

Took far too long to ship order. Incorrect tracking info sent.

I paid for the fast shipping and yet didn’t get my bottle until Dec 28….8 days after I was suppose to get it. So I wound up buying another bottle on another site for the event I needed it for. Eventually I did receive the bottle. But it was way too late. I realize it was Dec 13th when my order was placed. And I got an email (receipt) saying arriving Dec 20th…the week or so before Christmas, but they should have advertised shipping delays due to approaching holiday season. Or at least communicate with me that it wouldn’t be there on time did I want a refund. So saying that they lack communication….i emailed them many times before getting an update.i would never get a reply. They have no number to call annd cancel. And the only reason I got a reply was because I had to go on their Instagram to message them. I saw they posted that day. So I messaged them on there. They replied and said they’d look into it. And they should have told me it wasn’t arriving on time. As I told them I needed it on the 20th. They could have offered a refund if they didn’t think it was arriving. I don’t think I’d use them again. My first thought should have been do they have a customer service number and they don’t. That’s on me. And secondly what is their cancellation policy. I didn’t check. Lesson learned! Double check any site before ordering.

My order had not shipped after a month. They could not tell me when it would be shipped. They have no customer service line so you can speak with a real person. Ended up canceling the order.

Placed the order on 12/22 stating it will not arrive until 1/8 way past the given time when ordered. Did not have it for NYE and my family will all be gone by the time it arrives which defeats the purpose. Do not intend to order from you again in the future. Very disappointed in the communication and the service. You were more interested in trying to upsell me when ordering than actually fulfilling my order. Disappointing to say the least.

Terrible customer service. Slow to respond. Slow to ship. Shipped the wrong product. All around, terrible!

When purchased, said delivery by 12/29. I had to go buy champagne from the store because it is 12/28 and not even showing the product had shipped.

A gift to him - from him 🤷‍♂️. This was a Christmas gift to a close relative. Even though I gave you my name, billing address and email address you used my relatives shipping address as the billing/sender address and his name as the senders name; yet you correctly used my email for updates. When I contacted you your response was "If the shipping address is correct then the order will be able to proceed successfully." Now I must inform him of the delivery so he won't possibly reject it. Extremely poor attention to detail and a holiday surprise botched by you. You have several other competitors to choose from with similar pricing. I'll be shopping elsewhere.