Time DoctorReviews of timedoctor.com

Whilst the support team is helpful, the ease with which you can be overcharged is astounding. Switching laptops cost me over £100 in "new" annual licenses for an existing user. I also got charged an annual fee for my 13-year-old daughter even though all she did was sign into a laptop on her own profile - I didn't have to authorise the debit at all. Getting a refund is incredibly difficult and the support team tend to tell you that you have been "educated" because they've sent a link to a help article, which only makes sense to technicians! Indeed even when trying to resolve my duplicate profiles the support team phrased their response as "I guess you need to delete"... they're guessing, yet I've been "educated" and therefore have to suck up another annual charge! In theory it's a great system. In reality it has huge flaws that end up costing you a small fortune and takes hours to resolve with their support team. My recommendation would be - stick to something simpler like Toggl! They've refused a refund and given me "credit" but given I would never renew my subscription, they've effectively raided my bank account and kept the money!

Overcharged. Then when I try to cancel, they gave me this message, "Your cancellation request was sent to our support team on undefined. They'll be in touch to let you know when the cancellation is completed. You can re-submit for cancellation after 7 days."

I am somewhat disappointed with the service. It is very difficult to backup old users and then remove them from Time Doctor. Technical support is not very good. This seems to be a deliberate policy so that you accumulate more and more users and end up paying more money to Time Doctor! Other companies have much better systems in place so that you know how much you will be charged. To try and stop payments you have to email them.

This is a scam company. They sealed money through creating a fake users. They have charged $10 per user. but I haver found this month they have charged extra $40 without our consent after creating fake users. This is a clear scam. I am processing with my solicitor to complaints to the relevant department. If they created millions fake users, they can easily sealed $10 million.

If you are a freelancer and want to add a client who can see your time logs they want to charge you $20/mo for that. After I realized this I cancelled my account. They "received my request" to cancel the account exactly 14 days ago and sent confirmation email, but they still went ahead and charged my card today. Extremely deceptive company with which I do not want to have anything to do with.

To cancel you need to contact their support. After confirmation that my subscription was cancelled, I got another invoice in a few weeks. Takes too much time just to cancel.

Unethical software!. Extreme micro management. It doesn't only take screenshots but also actual photos of the employee via webcam. Business owners using this software better know that your employees working for you are just all about money.

when companies offer businesses monitoring software, you don't expect for those companies to monitor YOU as soon as you join for a demo. Gave nothing but my email address and suddenly called me from the US (Im in EU) with my first name and mobile phone. Not cool. I wonder what other info the software sent to them from the PCs we download the software to.