Timberline FinancialReviews of timberlinefinancial.com

Who Cares continued I had finally had enough and talked to a "Supervisor". She told me that the "Negotiator" handles the settlements and the legal side. I asked if the same person handles both, why do I pay extra for the prepaid legal? I mean if the "Negotiator" sees something wrong legally and you didn't sign up for prepaid legal does he just not say anything? I then asked if the "Negotiator" had a law degree. She stated that she must have been mistaken when she said that and would check into it. And that she would call me back the next morning (since she was caught in a lie). I never heard back from her either. I have never heard back from anyone from Timberline. When I called cancel my plan, they seem relieved. I have now filed Chapter 13, so 5 years of bad credit starts all over, and my time with Timberline counts for nothing.

What A Rip Off... Things started off great with them but then I realized they hadn't given me all the information regarding how they settle and how some of your debt will sit there accumulating until Timberline felt they had enough money in their savings to make it worth speaking to that credit card company. My credit card calls, as well as my calls, went unanswered by my representative, I tried emailing him but still got no response. On my last credit card debt, I received a legal notice stating my debt had gone into litigation and when I finally spoke to the legal firm handling it, they said one of the reasons they took legal action was because nobody returned their calls from Timberline. I finally took out a loan to pay them off directly instead of continuing with Timberline and as soon as they knew I was leaving them, they basically just dumped me. I never received any paperwork regarding the settlement agreement or payoff date, I had to call them to get the information. When I was finally able to call the legal firm, I was told my account was back in litigation because Timberline defaulted on the first payment.... Crazy how irresponsible and unprofessional my representative from Timberline was, I was extremely disappointed and will never recommend them to anybody!

They just sat on their butts for four month while they collected my money and did absolutely nothing for me. The creditors had not even received the power of attorney forms I filled out for them four months ago. The creditors won't even talk to them without the POA so obviously they didn't make calls to my creditors on my behalf. I finally prompted them to start making some settlement calls and still no action. I fired them!

I do not recommend Timberline Financial. They do not return phone calls. They do not pay creditors in any kind of timely matter. After almost a year I have 3 accounts that have not been contacted by Timberline. They lie about telling you they have been contacted but when you talk to your creditors they have not had any contact with Timberline. Getting threatened that they are going to garnish my wages or take me to court. I was told to use CCC in which I now wish I did. If I can get out of this mess I will contact CCC for their help. They have 1 settlement in 1 year. They make a monthly payment to them. but my monthly payment to Timberline they keep half of the payment for themselves before trying to move on to another account. So therefore they do not pay on any accounts until they have there $$ for their what they call a settlement fee.

Dropped out of the program after 5 months of nothing but "great things are happening with your account" emails; not a single resolution with a creditor happened. I would call and get the answer "it takes time". However, during this time, I lost an account, credit score dropped, and had reduced credit. I would be ok with this had they did what they said they were going to do. No calls on how things were going or to check in from Timberline. Terrible company!

I'm very concerned about this company. I received something in the mail from broadstar financial. I called on the info and they said someone would call me back. Then got a call from a guy from timberline financial. I gave him my Soc number which I never should have. Now 2 weeks later he keeps saying someone from Peer Form will send me an email Now it's a phone call Nothing. Concerned they are using my financial info. I had disclosed my income which is a good income and he seemed excited.

Not proactive I feel like I have to push them to do things. Left out in the dark with no communication. I have had 2 major issues that i was just brushed off to the side to take care of them myself