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TierraNet (tierra.net) has 54 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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julia
I had questions about editing and updating some of my account information, but could not work it out myself online. I contacted them and got immediate response and feedback as to my issue and I was able to resolve it right away.
Joe H.
Customer service was very helpful. We are glad we are using your services.
Kailash N.
Always responsive!
Rhonda N.
Helpful instructions given by customer service. Wait on hold was minimal. Convinces me that you cannot replace good live customer service with an automated system.
Robert M Easton Jr OD F.
Rapid response with accurate and reasonable answers.
James G.
Customer service and tech support is amazing. Typically, our calls are answered by the second ring by a tech specialist in California and our issue is resolved within minutes. I don't think we have ever had any downtime with email or websites in 18 years, literally.
Chris S.
Tierranet customer support is very responsive, helpful and resolves any issues quickly.
Charles R.
TierraNet's Support is Second to None! TierraNet is one of those companies that is small enough to care, instead of being so massive there's no way to handle everyone that has questions. When you have an issue at TierraNet, you get a response in minutes not days
