Sarah
Item never came…
I ordered an Easter item a month ago and it never came. I reached out to them and they said it was delivered. It was not. They will not take responsibility for it. It’s a scam.
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Tidepick (tidepick.com) has 72 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 60 reviews with 1 star · Clear filters
Sarah
I ordered an Easter item a month ago and it never came. I reached out to them and they said it was delivered. It was not. They will not take responsibility for it. It’s a scam.
Robert A.
I ordered a tool two months ago. Never arrived. I told them I wanted my money back and they said they can’t until I receive the item. When confronted they said they mailed another one from another country. Both with fake tracking numbers. This is a scam company.
rod W.
Do not order from here I’ve been waiting over 3 months for an order, every time I email them I get an identical response. Your shipment is in transit thanks for your patience! I’ve asked for a refund but got the same response. Don’t waste your money!
Bernardo M.
Order item on Jan 28, 2025 and are still waiting for it to arrive. The claim its on its way. Tacking number is fictitious. Payment went through Pay Pal but it appears that they don't care much about what is going on.
Stephane P.
La pire expérience client que j'ai eu depuis longtemps.... commander mon calendrier le 10 octobre pour le 1 décembre et je l'ai reçu le 27 janvier. Dans l'annonce c'était de beau leurres et j'ai pourtant reçu que des cochonnerie inutiles.
Jade
Ordered Dec 7 and still have not received my order. Tracking stopped updating, customer service says they’re sorry for the delay and blame their shipping partner. They then say they will ship out a replacement asap but refused to give another tracking number. Requesting refund but I’m sure that will be futile. I’m filing a claim with PayPal, but not holding my breath. I bought without checking the reviews first. Here’s hoping this review helps prevent anyone else from falling for the same scam I and seemingly many others have. Avoid!!!!
Jacobs F.
Still waiting. Ordered through an ad on FB—I should have known better. Received “shipping notifications” that said the item shipped from Ireland and is in the US—that was 20 days ago. Complete scam. Emailed their support and no reply.
Lucy
Ordered a Taylor Swift lyrics calendar off Instagram (should've been my first clue but I've learned my lesson—never order items from social media pages). Placed order on November 1st. Contacted a month later, they said they couldn't refund, it was "in progress." It's now January 16 and the item apparently flew to LAX from China, then turned around and went back to China, where it's "in transit." Please stay away from this company. Total Chinese crap.