TidepickReviews of tidepick.com

I had the exact same experience as another reviewer. With the same product: Predator support doll. The tracking, if legit, ended when the product supposedly arrived in the US. From there all updates ended. After two weeks I contacted customer support, and they said a replacement was being sent. No proof of a resent product was communicated. I just contacted customer support again for a full refund. I'm not holding my breath. But I will be contacting American Express to warn them of this vendor.

I placed an order two months ago, and it still hasn't been delivered. The tracking shows it's been sitting in the same location for a month. The "customer service" team replies via email requesting patience because "sometimes logistics have delays," with no concern for an unfulfilled order or unhappy customer. Avoid at all costs.

I bought a Predator support doll, nearly 2 months ago and it still hasn't arrived. The mail tracking seems to be a scam? Tidepick support have asked that I be patient while waiting for another to be sent. LMAO

Bought 2 pillows which I returned as they did not do what was promised, jumped through all their hoops but no refund. They did nor reply to 5 emails, one letter and 1 telephone call. Had to go through Paypal to get my money back, which has now happened. My advice would be to avoid this company unless you wish to be cheated out of your money.

First of all we all know that when a review starts with the product or the item worked well, It's a BS review. Basically whatever you order won't come. They set up tracking through the website and give you bogus tracking information to buy them sometime. Item will never be delivered.

This company is a total scam. Paid for a simple product and they never delivered

This company is a total scam. Paid for a simple product and they strung me along for almost three months and the told me it was delivered. Their email back to me was word for word the same as I encountered before with a scam company. Be careful online, always check company name before purchasing.

Ordered the center point tool. It took over a month to arrive and when it did it was packaged in a thin cardboard wrapping. Unwrapped it and the tool was so thin and flimsy I was very skeptical about it's quality and I was correct. The measurements were off by an average of 1/2". After a couple emails asking about returns I still haven't received a reply. I should have checked there reviews prior to ordering. I hope others do so they don't get Scammed. If I ever get a refund I'll leave another review.