They never delivered what I paid for and what was promised. I did get leads but they were so bad and not able to purchase. If they did want to sell, they weren't ready for 12-18 months. All the leads I did get were angry that their information was shared with a Realtor. I paid the max amount to Thrive360 and was promised 3-5 solid leads per month. In 12 months time I received a total of 6 leads. NONE of them were qualified leads. Don't waste your money!
Response from Thrive360Mar 5, 2025
Dear Carriene,
We’re sorry to hear that your experience didn’t meet expectations. We strive to provide quality leads and regret that yours did not align with what was promised. We’d love the opportunity to review your case and see how we can make things right. Please reach out to our support team at "[email protected]", and we’ll do our best to assist you.
Best,
Todd Winters
Customer Support Team
Thrive360
PR
Patrick R.
Once again, don't throw your $ away.
Just to put a nice ugly bow on this whole awful experience with Thrive360, now that my 3-month membership has officially expired. Let's review the actual 'qualified' leads I received in this pathetic system.
Lead #1 - Told me to 'cut off my c--k and stuff it down my throat'...his exact words, the worst lead I've ever experienced in my real estate career!
Lead #2 - Old man who may want to move before he dies, I accepted this lead with the remote chance he might.
Lead #3 - Old lady who's never had a bank account & has zero financial resources.
Lead #4 - Older man in another state who may want to move back to my state again someday, I accepted this lead with the remote chance he might.
Lead #5 - Older man with zero financial resources.
Lead #6 - An old REALTOR.
That's it....6 terrible leads in 3 months...for $449.
I was promised 9-12 qualified leads many times.
Once again, don't throw your $$ away.
WC
Wisconsin C.
Save your money
Save your money! Their sales people and customer account managers are very good at telling you what you want to hear. I had written a similar review on them in the recent past and John called me shortly after, again telling me what I wanted to hear so I removed it. Yet again, they don't perform. I received more so called leads. for example, one buyer had just filed bankruptcy and had maybe $3K. Another was looking for a rent to own. Another had 10K Lira or about $292.00 for a down payment. 3 were outside of my area, which was originally discussed with John's predecessor, and the last one received before telling them to cancel my account, was a duplicate of the only lead that I had actually paid them for.
HM
Holli M.
Scam Company - Buyer Beware.
Buyer beware! After months of talking with "shaun" at Thrive 360 and hearing constant promises about their service and what they could offer, would back up, etc. I FINALLY decided to utilize Thrive360 for leads. I was on a minimal budget, so I wanted to do the short term, most cost effective plan at the time - with the understanding that if the service proved successful/reputable - I would increase my plan and the duration. I was told I would receive 9-12 leads in my preferred zip code and secondary zip code, and additional leads could come from other areas within a certain radius. The leads were said to be ISA verified, scheduled, up to 3 zip codes, exclusive, and 24/5 support.THAT-NEVER-HAPPENED.
In fact, at the end of my contracted period (end of August), I had received much fewer than "guaranteed" leads, NONE of them were accurate. Most were over an hour away, in areas where I had NO access to MLS info, etc. In addition, I NEVER received a single lead from my preferred or secondary zip code. I never even received a lead in the same town in which I live and work. The only "lead" that I accepted, I had to do so before it "expired". I paid $40 and all the "verified info" was in fact INCORRECT. On the other leads that said they were verified (in neighboring counties an hour away) it listed the clients as having high credit scores and high budgets. When I'd make contact with the clients, they 1. were NOT in a healthy credit range, 2. Did NOT have a budget that allowed for a home purchase, and 3. WERE NOT even looking to buyer. They were looking for a rental property, or in one case - a CAMPER/RV rental.
After I wrote a review at the end of my contract period saying "buyer beware", I was contacted by "John" from Thrive 360 who told me he would extend my contract by a month (at no additional cost) and since I'd paid $40 for a bad lead - he would give me my next 2 referrals FREE - and that in the remaining month, I would be sent the remaining 7-12 leads to make up for the lack of the originally guaranteed leads for my contract period...IF I AGREED TO TAKE MY NEGATIVE REVIEW DOWN. I took my review down, but NOTHING changed.
Wanna guess what didn't happen? He never delivered on his "promise". I'm at the end of the "additional period" and I received ONE lead - for a gentleman in bankruptcy, wanting to rent an apartment. Period. So - I paid Thrive 360 $500 for NOTHING. Do not waste your time on this company and their false promises. I will know better going forward, and plan to let the hundreds of agents I'm on social media platforms with know as well. MAJOR disappointment. #SCAM!
Update: I've been contacted by 6 realtors (nationwide) this week alone, asking about my experience, and thus deciding against this company (Isn't it ironic that they want to offer free services IF you'll take a negative review down, and that after you leave a negative review based on actual experience, they suddenly have several "invited, positive reviewers")?!?
Response from Thrive360Oct 14, 2024
Dear Holli Mack,
Thank you for sharing your feedback. We are sorry to hear that your experience with Thrive 360 did not meet your expectations, and we’d like to clarify a few important points to ensure full transparency.
Thrive 360 is a legitimate company dedicated to providing quality leads to all of our agents. We have carefully reviewed your account, and all the prospects provided to you were, in fact, within the zip codes you specified. Additionally, as part of our agreement, agents are eligible for a refund within the first 15 days of signing up if the provided prospects are unresponsive. Unfortunately, this window had passed by the time you requested a refund.
We attempted to contact you multiple times and even offered to extend your contract until you received your remaining leads. However, you declined this offer and instead requested a full refund, which did not align with the terms of our agreement. We maintain detailed records of all leads and interactions, and it’s worth noting that some of the prospects you declined were reassigned to other agents, who were able to successfully close deals.
We regret that this situation has led to disappointment and want to assure you that we strive for customer satisfaction. If you would like to reopen the conversation, we’re happy to work toward a resolution.
Best regards,
Thrive 360 Customer Support Team
AM
Al M.
If Thrive360.ai has been in business…
If Thrive360.ai has been in business for years and have thousands of customers, why are there only 7 reviews and all of them good? Sounds really fishy. If anybody has had a bad experience, please speak up. There are realtors who are hungry for leads from a reputable marketing agency who won't rip us off. I get scammed at least 3 to 4 times a year and Thrive360.ai sounds exactly like the scammers with the really pretty believable website and content. In the end I pay their fee of $499 or $1099 and that's the last I hear of them. If you are a real realtor who has had good results as in a real sale, please provide me with the client's name and number so I can verify the truth by calling them and verifying the sale. I need proof of real sales to do business with Thrive360.ai. I will verify all the info of that sale.
Response from Thrive360May 23, 2024
Dear Al McCaw,
We understand your concerns and would like to address them. Firstly, our pricing is clear and transparent, and we do not pressure anyone to sign up for our services. Additionally, we have not seen your reviews on any of the companies you claim scammed you.
We empathize with your past experiences, but it’s not fair to assume all companies operate the same way. We have numerous satisfied customers, and we are more than willing to connect you with realtors who have had positive results with us.
Sincerely,
Customer Support
Thrive360
TP
Todd P.
Nothing close to working. 5-7 leads it for 3 months?Great Customer Service
Read these reviews! Theyre obviously written by thrive360! They all sound the same! 😆 The customer service is great!, when you leave a bad review. Somehow when I left a bad review, they had a seller lead 30mins later that wanted 300k over what his home was worth. Do I believe that they were able to find someone wanting to sell their home in my exact zip code in 30mins to 1hr after I left a bad review? After almost 3 months I was offered 5-7 leads maybe? Didnt get close to a listing appointment. This IS a legitimate Real Estate lead company. The leads have been few, but they are real leads. So I know that Im very good at converting leads and beating out other agents interviewing. So far most of the people answered the phone and some seemed like they were wanting to sell the home themselves or just curious. When I get buyers, they've been looking for dirt cheap homes, but never converted. I feel like it would be possible to get a good lead, but nothing.
Response from Thrive360Oct 2, 2024
Thank you for sharing your feedback. We appreciate your honesty and understand your concerns. While we strive to provide you with the promised prospects, we recognize that the nature of real estate leads can be unpredictable, and closing deals often depends on various factors, including timing and luck.
We’re glad to hear that you connected with some leads, even if the results weren't as expected this time. We acknowledge that every business has its ups and downs, and your experience is valuable to us as we aim to improve. If we have the opportunity to work together in the future, we are committed to making your experience better and ensuring you receive high-quality leads that meet your expectations.
Thank you for your patience, and we look forward to supporting your success in the future!
Best regards,
C.E.O Thrive360