ThreadhatReviews of threadhat.com

I gave a 1 because lower was not a choice. Starting with shipping, they mark the hat as shipped as soon as you order it but it won’t ship for 3 weeks or more. Once you get the hat (if it can be called a hat) you get a piece of felt shoved into a box smaller that the head portion of the hat and nothing more. You end up with a firm led up piece of cheap felt that looks like crumbled up cardboard. Customer service is non existent. Save your money and buy leather from eBay for half the price

I purchased a size small 4x Cowboy Hat form this outfit. I received it stuffed into a small box and did not come in the size I ordered. Not even close! The customer service response was, it may be too much trouble for me to return it and reminded me the return shipping cost was on me. Suggested I keep it or gift it to someone else. Even offered me $20.00 to keep it as opposed to returning. Apparently, it's to much trouble for this outfit to offer quality customer service and make good on what a customer purchases. In my opinion, this outfit is a JOKE! A one star rating is too much praise...

Rip off company please do not waste your money!!!!!!!!!!!

Their website is impressive but it's only to mislead you to thinking this is a quality product. You will wait forever for a piece of garbage that is crushed. Goodwill won't resell this. For a Hobo at Halloween it might work...

Beautiful site, beautiful selections HOWEVER. I ordered a hat for a friend Birthday, had it delivered to him not only did it take almost A MONTH to be delivered when it arrived it had been shipped in a just plastic bag! thus arriving completely SMASHED and loss of all shape and could not be worn be. They didn't bother to ship in a proper box and padding to receive a quality product. I filed a complaint and demanded a new hat be sent and they had the nerve to say sure they'd send me one but I have to pay for the shipping. We have been going back and fourth with no resolve and now they are just ghosting being radio silent. DO NOT ORDER FROM THIS SITE. Its not worth it. Go somewhere reputable

I cant seem to give this company negative stars. I have never written a review bit am moved to do so because of how bad this hat is. The pictures advertised are absolutely nothing like the hat I received. I received a hat that would be sold at a dollar store as a party favor, but paid for what I expected to be a genuine hat. Wish I could add pictures of actual product vs advertisement. Congrats to the company on the scam.

This has to be the worse dealings I had with any company. First of all 64 days to get my hat (which was a joke) to compensate they refunded me 6.00 on shipping,what a joke. When I finally got my hat today it was shipped in a very small box and had to be folded to fit in the box. Also guaranteed made in USA ,it came from China with tracking in Chinese which I do not read. I would send it back for refund but probably never get that. $70.00 bucks for a waded up mess plus it's the wrong size. I'll never do business with them or recommend them to anyone. The only reason they received one star is I couldn't leave no stars. But they DON'T DESERVE ONE STAR. VERY PISSED OUT BUYER

One star is probably one too much. I'm grimly disappointed. I ordered a Gamblers hat. It came, although not in the time specified, but it came. In a plastic bag! Since Early bird didn't know what it was, they also managed to squeeze it into my mailbox, furthering destroying, what already was bad. The only resemblance to what I ordered, is probably the colour. Apart from that, the quality of the fabric is very soft, which means the brim doesn't keep its shape. The crown doesn't look at all like the picture. So will I wear it? Doubtful...probably not. A waste of good money. So I complained - of course. Both as a message from my account, and as an email. It's been a month now, and no response whatsoever.