ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics reviews

Showing 1,188 reviews with 5 stars · Clear filters

kevin M.
Feb 22, 2023
I had a problem with the nose pad…
I had a problem with the nose pad breaking on a pair of glasses that i had bought within the last year. The website for replacing broken glasses was very easy to navigate, and i got an email (from Ian) saying that i would be receiving a new pair totally free of charge. the experience was all around great.
Response from ThinOpticsFeb 23, 2023
Hello, Kevin. I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! - Miguel, ThinOptics Social
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LaDawn N.
Feb 21, 2023
I had a problem with my glasses and…
I had a problem with my glasses and ThinOptics immediately replaced them. I think that's great customer service!
Response from ThinOpticsFeb 22, 2023
Hello, LaDawn. We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. - Miguel, ThinOptics Social
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Jane
Feb 16, 2023
Love this company
Love this company! I bought a key chain bundle and now also have a phone case bundle.
Response from ThinOpticsFeb 17, 2023
Hello, Jane. I’m really proud that we were able to meet your high expectations! Thank you for taking the time to share your opinion with our product.- Miguel, ThinOptics Social
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ogykhan
Feb 16, 2023
Very responsive and efficient
Very responsive and efficient
Response from ThinOpticsFeb 16, 2023
Hello! It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience.
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Robert L.
Feb 14, 2023
ThinOptics really are a game changer
ThinOptics really are a game changer. No longer need to cart full glasses in heavy case and the ability to attach these to iPhone make them so easy to use at all times. Had a slight issue with a pair but was resolved to my satisfaction within hours. The customer care is clearly same quality as the glasses. So good I bought another pair. Class act
Response from ThinOpticsFeb 14, 2023
Hello, Robert. Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible product to customers like you. Thank you, and have a great day!
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Cyclewatts
Feb 11, 2023
Fantastic product
Fantastic product, I bought 5 pairs. Two of the frames had a problem with the nose piece and the customer service replaced the frames hassle free.
Response from ThinOpticsFeb 13, 2023
Hello. We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. - Miguel, ThinOptics Social
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Iris F.
Feb 8, 2023
Wow…what a great customer service
Wow…what a great customer service. First, I really love the concept of ThinOptics. I have it in my phone case so it’s very convenient. Second, I had my first pair for over 10 years than I replaced them with a new one and after few months the nose clip broke. I contacted customer service and they reply to me within few days and immediately notified me that they sent me a replacement. Very happy with the product and the customer service. Thank you!!!
Response from ThinOpticsFeb 9, 2023
Hello, Iris. You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to assist you.
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Jano H.
Feb 8, 2023
My Thinoptics glasses was broken and I…
My Thinoptics glasses was broken and I asked for an new one. Thinoptics was very kind to send me a new one.
Response from ThinOpticsFeb 8, 2023
It’s great to hear that you had a positive experience. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
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