ThinOpticsReviews of thinoptics.com

Great product. Used them for a few years and recommended to others. On the downside last few orders take ages and support staff less eager to assist as when the first started out. Tracking doesn’t work and it’s been over 15 working day on my last order dated 16 Feb and says order complete in my account. Time to lift their game now they have cracked multiple markets. Please review tracking info. Still a lover but not feeling loved lately.

I dealt with Angela on replacing my readers and she was very courteous and helpful.

Great service, easy and fast

Have broken a few nose pieces and lenses scratch easily. Other than that, the frame has been durable for multiple foldings. And it is excellent that I carry a set of glasses with me always

I love the convenience of my Brooklyn ThinOptics reading glasses - easily fit in my pocket right next to my phone. I was also impressed initially with the case - strong magnet close and felt to protect the lenses. Unfortunately there was a manufacturing issue/design weakness which allowed the case to break after about 2 months. I contacted them via email - they were responsive but was directed to call for a replacement. The first person I spoke with was happy to replace the case under the 90 day warranty but insisted I pay $15 for “processing”. I pushed back and asked to speak to a supervisor. I was connected with Lynjoe and was pleasantly surprised with one of the best customer service reversals in a long time. I understand the front line has to “follow the procedures”. Lynjoe took what was turning into a very negative experience with a cool product and flipped it completely. Still love my glasses. Highly recommend them!! Only reason it’s not a 5 is the concern this might be a design defect on the case.

They always give me a replacement but the same part of the thinoptic glasses keeps breaking when inserting or taking it out of the case, the nose pads break off often and no longer stick to the nose and need a replacement.

I love the glasses and use them every day. I have replaced one pair but needed another pair replaced and have had no success. I now have a 2nd pair that needs to be replaced. No success again. After posting I was contacted and a replacement pair were sent. Thank you! Love the product. I wear them whenever I use my phone.

Hi i have had 2 pairs of Thinoptics for a year and a half, and need to replace them four times (2 times each) for the first 2 replacements everything was smooth, for the last one it was terrible, web page does not work, sent an email and their response was aftes 10 or so days, finnaly someone contacted me and process the replacement, has not arrived yet. Today my "backup pair" broke from the bridge, went into the web page and it does not work, i am pretty dissapointed. even ti is a good product, they does not keep their lifetime warranty as thier new policy states "The Lifetime Guarantee program is valid only to original purchaser with a valid Proof of Purchase and limited to one replacement pair of glasses." what happens we my replacement breaks??