ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics reviews

Showing 1,188 reviews with 5 stars · Clear filters

Bill
Jul 9, 2024
Your customer support is outstanding
Your customer support is outstanding! I also greatly appreciate the extra mile that you go to ensure customer satisfaction. I will be a returning customer!
Response from ThinOpticsJul 9, 2024
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer support team. We always strive to go the extra mile for our customers, and we're delighted to know we made a positive impact. We look forward to serving you again soon!
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Temel B.
Jul 4, 2024
Very fast and attentive customer…
Very fast and attentive customer service. I’m completely satisfied.
Response from ThinOpticsJul 8, 2024
Thank you so much for your kind words! We're delighted to hear that you're completely satisfied with our customer service. We strive to be fast and attentive, and your feedback reassures us that we're on the right track. If you need anything else, please don't hesitate to reach out.
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dan
Jul 3, 2024
I accidentally bought the wrong…
I accidentally bought the wrong prescription and Miguel quickly sent me a new pair free of charge. Very friendly and very helpful!
Response from ThinOpticsJul 3, 2024
Thank you for sharing your experience! We're glad to hear that Miguel was able to assist you promptly and provide a new pair free of charge. We strive to offer friendly and helpful customer service, and your feedback reaffirms our commitment. If you need any further assistance, please don't hesitate to reach out. Enjoy your new glasses!
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Norman E.
Jul 2, 2024
The Best Customer Support
The Best Customer Support I used Thinoptics glasses for many years and they made life easier as I used them to read lots of material. The glasses broke and I needed a new pair, so I contacted customer support to get a new pair. Customer support responded immediately and sent me a new pair at no charge. They were great. This all took place 3 weeks ago (6/11/24)
Response from ThinOpticsJul 3, 2024
Thank you for your loyalty and for sharing your experience with us! We're delighted to hear that ThinOptics glasses have made your reading easier over the years. We're also pleased our customer support team could promptly assist you and provide a replacement pair at no charge. Your satisfaction is our priority. If you need any further assistance, please feel free to reach out. Thank you for being a valued customer!
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Barbara H.
Jul 2, 2024
I love my ThinOptics
I love my ThinOptics and the convenience of whipping out my pince nez glasses (aka clip-ons) from my cell phone case. When I replaced my damaged phone case I reached out to ThinOptics and their response was quick & kind. The replacement adhesive tape is in the mail as I type. Great product with great customer service!
Response from ThinOpticsJul 3, 2024
Thank you so much for your kind words! We're thrilled to hear that you love the convenience of your ThinOptics glasses. It's wonderful to know our customer service team was able to assist you quickly and efficiently. If you need anything else, please don't hesitate to reach out. Enjoy your ThinOptics, and thank you for being a valued customer!
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Dan
Jul 1, 2024
Great products and customer service!
I've purchased a number of ThinOptics' products over the years and they consistently provide quality products and support. Highly recommend!
Response from ThinOpticsJul 2, 2024
Thank you for your continued support and for sharing your positive experience with ThinOptics! We're thrilled to hear that our products and customer service consistently meet your expectations. Your recommendation means a lot to us and motivates us to keep striving for excellence. If you ever have any suggestions or need assistance in the future, please don’t hesitate to reach out. Thanks again for being a loyal customer!
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Lori B.
Jul 1, 2024
Absolutely love these!
Absolutely love these!! I love these glasses and their customer service is top notch! Would recommend this product to anyone.
Response from ThinOpticsJul 2, 2024
Thank you so much for your enthusiastic feedback! We're delighted to hear that you love our glasses and have had great experiences with our customer service. Your recommendation means the world to us. If you ever need anything, we're here to help!
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Allan K.
Jul 1, 2024
Thin optics addressed my concern…
Thin optics addressed my concern quickly and professionally. They resolved my issue to my satisfaction.
Response from ThinOpticsJul 2, 2024
Thank you for your kind words! We're glad to hear that we were able to address your concern quickly and professionally, and that you are satisfied with the resolution. Your feedback is greatly appreciated. If you need any further assistance, please don't hesitate to reach out.
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