ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics reviews

Showing 1,188 reviews with 5 stars · Clear filters

Cliff O.
Feb 6, 2025
Amazing product and service
Like a previous reviewer said very rarely do I come across a transformational product one so much so that I wish I could invest in the company. In addition to a great product their customer support is top-notch. This is the way a new business is supposed to run! I know I've turned multiple people onto their product as they are just as amazed as I am at the convenience and usefulness of their product and design.
Response from ThinOpticsFeb 6, 2025
Thank you so much, Cliff! We truly appreciate your kind words and support. It means a lot to us that you find our product transformational and that you’ve shared it with others. Our team is dedicated to providing both innovative products and top-notch customer service, so your feedback reassures us that we’re on the right track. We’re grateful to have you as a valued customer!
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Trevor B.
Feb 5, 2025
Made good on warranty
My problem with it resolved, and a replacement pair of glasses was sent. Although I was right on the warranty expiry date, I was happy that they were able to still support me.
Response from ThinOpticsFeb 6, 2025
Thank you for sharing your experience! We're glad we could resolve the issue and provide a replacement pair for you. Our goal is to support our customers as much as possible, and we appreciate your patience and trust in us. If you ever need anything else, we're always here to help!
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JAMES B.
Feb 2, 2025
Excellent customer service
Excellent customer service. Responsive, timely and exceeded my expectations.
Response from ThinOpticsFeb 3, 2025
Thank you for the amazing feedback! We're so glad our team could exceed your expectations. Your satisfaction is our top priority, and we truly appreciate your kind words!
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James W.
Feb 1, 2025
Great product with excellent customer…
Great product with excellent customer service!
Response from ThinOpticsFeb 3, 2025
Thank you for your kind words! We're so happy to hear that you’re enjoying the product and had a great experience with our customer service. We truly appreciate your support!
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customer
Feb 1, 2025
A transformational product…
A transformational product which has made a hugely positive impact on me. Having reading glasses attached to the back of my phone is an absolute pleasure; small, light, unobtrusive design, massively practical. Terrific!
Response from ThinOpticsFeb 3, 2025
Thank you so much for your wonderful feedback! We're thrilled to hear that the product has made such a positive impact on you. We're glad you find the design practical and convenient. Your satisfaction means a lot to us!
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PAUL C.
Jan 31, 2025
Company stands behind their products…
Company stands behind their products and customer service is easy to work with.
Response from ThinOpticsJan 31, 2025
Thank you for your kind words! We take great pride in standing behind our products and ensuring a smooth experience for our customers. Your feedback means a lot, and we’re always here to help whenever you need us!
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Ron B.
Jan 30, 2025
Customer of ThinOptics since early 2019…
Customer of ThinOptics since early 2019 and have told so many people about this great company. The phone case with glasses holder is the best and everything I have bought from them has been great. Keep up the amazing work ThinOptics!
Response from ThinOpticsJan 31, 2025
Thank you so much for your loyalty and support since 2019! We're thrilled to hear that you love our products, especially the phone case with the glasses holder. Your kind words and recommendations mean the world to us. We'll keep striving to bring you the best—thanks for being a valued part of the ThinOptics family!
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Chris C.
Jan 24, 2025
On-the-Go Reading Glasses & Great Customer Support!
I've been looking for reading glasses that I could bring with me everywhere, and not have to remember them. I love that the glasses fit inside a case that attaches to my cell phone case... I always remember my glasses! Unfortunately, my pair broke and I realized just how much I use & love these glasses. When I reached out to support and provided a photo of the broken glasses, they were quick to issue a replacement free of charge. All in all, great product and excellent customer support! I'll definitely be buying from them again as needed, and recommending their products. People ask me about them all the time and I'm happy to spread the word!
Response from ThinOpticsJan 27, 2025
Thank you so much for sharing your experience and kind words! We're thrilled to hear how much you love the convenience of our glasses and how they've become such an essential part of your daily life. We're sorry to hear about the breakage but glad our support team could quickly resolve the issue and get you a replacement. Your recommendation and willingness to share our product with others mean the world to us! If you ever need anything else, don’t hesitate to reach out. Thank you for being such a valued customer!
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