ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics reviews

Showing 1,188 reviews with 5 stars · Clear filters

scott D.
Jun 27, 2025
THIS COMPANY ROCKS!!!
THIS COMPANY ROCKS!!! I HAVE MADE SO MANY PUCHASES WITH THEM OVER THE YEARS, THERE'S BEEN A SMALL PROBLEM WITH AN ORDER OR SOMETHING AND THEY STEP UP 100% AND MAKE IT RIGHT. I CAN'T SAY ENOUGH ABOUT THIS COMPANY. WE NEED MORE OF THIS CUSTOMER SERVICE OUT THERE IN OUR WORLD THANKS AGAIN THIN OPTICS SCOTT (CUSTOMER FOR LIFE) MIGUEL WAS A GREAT REP FOR YOUR BRAND
Response from ThinOpticsJun 30, 2025
Wow—thank you so much for the incredible shoutout! We’re beyond grateful for your loyalty over the years, and it means the world to hear that our team has consistently delivered when it counts. Your kind words are exactly why we do what we do. We agree—great customer service should be the standard, and we’re proud to be part of that mission. Thanks again for being such an awesome part of the ThinOptics family!
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Roy
Jun 27, 2025
I got the MagSafe version
I got the MagSafe version, the glasses are great and are always handy. The MagSafe magnet was actually missing so I contacted support, they were quick to respond and offered me either a full refund or a replacement case. Shipped next day
Response from ThinOpticsJun 30, 2025
Thanks so much for your feedback! We're thrilled to hear you’re loving the glasses and finding them super convenient. Sorry again about the missing MagSafe magnet—but we're glad our support team could quickly make it right. Appreciate you giving us the chance to fix it! Let us know if there’s anything else we can do for you.
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Malcolm M.
Jun 26, 2025
Where Customer care comes first.
Customer support is what matters more for this company so happy to buy again and recommend to my friends.
Response from ThinOpticsJun 26, 2025
Thank you so much for your kind words! We're thrilled to hear that our customer support made a positive impact on your experience. Your satisfaction means everything to us, and we truly appreciate your support and recommendation. We look forward to serving you again!
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Michelle S.
Jun 24, 2025
Quick response to my request and very…
Quick response to my request and very pleased with resolution. My husband loves his thin optics and has turned many people onto them. Great product!
Response from ThinOpticsJun 25, 2025
Thank you so much for your kind words! We're thrilled to hear that you and your husband are happy with the resolution—and even more excited to know he loves his ThinOptics! It means a lot to us that he’s been spreading the word. We truly appreciate your support and enthusiasm. If you ever need anything else or have more feedback to share, we're always here to help!
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Kody B.
Jun 24, 2025
Original order showed up with what…
Original order showed up with what appeared to be a manufacture defect, looked like a scratch but it was in the lens itself rather than on the outside. After reaching out to CS they immediately sent a replacement pair at no cost and with little questioning. Fantastic CS!! Glasses work great and exactly as advertised!
Response from ThinOpticsJun 25, 2025
Thank you for sharing your experience! We're sorry your original order had an issue, but we're so glad our customer service team was able to make it right quickly and hassle-free. It's great to hear the replacement glasses are working perfectly and living up to expectations! We truly appreciate your support and are always here if you need anything in the future.
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Allen L.
Jun 20, 2025
Great products
Great products. Customer service was responsive to my request for help
Response from ThinOpticsJun 20, 2025
Thank you so much for your kind words! We're thrilled to hear you love our products and that our customer service team was able to assist you promptly. If you ever need anything else, we're always here to help!
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BT
Jun 17, 2025
Product is a life saver for me
Product is a life saver for me - daily.
Response from ThinOpticsJun 17, 2025
Thank you so much for your kind feedback! We’re thrilled to hear that our product has made such a positive difference in your daily life. Your satisfaction means everything to us!
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Deb B.
Jun 13, 2025
Responded to my request immediately and…
Responded to my request immediately and to great satisfaction. The product is great, convenient, easy to store and take where ever you go. Thank you
Response from ThinOpticsJun 16, 2025
We’re thrilled to hear that you’re happy with both our product and service. It’s great to know you’re finding it convenient and easy to take on the go. If you ever need anything else, we’re here to help!
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