ThinOpticsReviews of thinoptics.com

I have been using thin optics products for almost 10 years. In fact I have recommended it to many friends when they see the convenience of the product. Until today, I was very happy with the lifetime warranty which I have utilized. Now there is no longer a "lifetime " warranty. I had to pay 14.95 plus 5$ shipping for new glasses. I feel that loyal customers with almost a decade of loyalty should be provided a grandfather clause. I now live on a fixed income and in all honesty, could not continue to recommend this program. Sadly, even though I am account holder, I never received an email of their change in policy. I feel this is dishonest and not in character with the company I have dealt with for so many years . I agree with a prior reviewer that the thin optics company has abandoned, without explanation, a policy that made them a standing company that stuck to their word. NO MORE. Caveat Emptor!

Although they have a practical product, the nose bridge breaks after a while. This was solved by the lifetime warranty they offered when I first bought the glasses. However, they do not honor the warranty any longer, which I don´t understand and they could be the object of a civil suit because it is OK if they want to change their policies for the new clients, but for those that bought under the presumption of lifetime warranty, they should honor the agreement. One can go to All Express and buy the lenses for 4.08, but the point is that thinOptics is using fake advertising. Best Regards Carlos Carles

The idea is great but the product isn't. The warranty use to be great and the glasses would normally last at least 6 months, so you could get Free replacements for a $5 shipping fee. They now changed that and you can only get 1 free replacement, so if you are fine paying $20 every 6 months or so for the product you'll be happy.

Not quite suitable for Asians with no or low nose bridge as thinoptics specs has no nose pad to lift the specs up & sit nicely on the nose. Though I must admit it's very light & easy to bring out. A nose pad version will be nice for Asia market. Also delivery took more than 3 weeks with tracking link not updated.

I have used Thin Optics for years, and loved and recommended the product. The only issue was that the nose piece breaks easily. They had a lifetime warranty, so they could be replaced for a $5.00 fee each time they broke. The warranty policy has now changed, only allowing one replacement within six months. My last pair only lasted two months, and since it was already considered a replacement, they were not eligible for replacement. When I contacted Thin Optics, the best they could do is to offer an existing customer discount to buy new glasses. Even though these glasses are great when new, due to their cheap workmanship, and the company no longer standing behind their product, they become expensive to replace every few months.

Extremely disappointed in the changing of their replacement policy. Unacceptable customer service for those who have been customers for years and have been spokesmen for their product.

Great idea, great lenses, but VERY flimsy nose pieces. Mine broke off after a week. I've ordered a replacement (not 'lifetime' anymore I notice, perhaps too many defects) but hold out no hope of the nose pieces being any stronger.

I'm not sure what they are like yet because shipping takes an incredibly long time from Sonoma to Sydney. I ordered them on 4 December and according to the tracking they've reached some processing centre in California!