Mark K.
When ordering it takes to long to get…
When ordering it takes to long to get your product. Then the emails that come after I made the order, stating that I could save 30 to 40% on my next order are most irritating because for years I've been a customer sooo why not give me the 30 or 40 % off on the order that I had just made???
Response from ThinOpticsOct 20, 2025
Thank you for your honest feedback and for being a long-time customer. We completely understand your frustration with the delivery time and timing of our promotional emails. We value your loyalty and are reviewing ways to make sure returning customers like you receive the recognition you deserve.