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ThinOptics Reviews | Read Customer Reviews of thinoptics.com

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Construction & Manufacturing
Manufacturing
ThinOptics

ThinOpticsReviews of thinoptics.com

4.31,558 reviews
Manufacturing
1620 Carneros Meadows Lane, Sonoma, California

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ThinOptics4.3

Reviews1,558 About Contact

Overall score

4.3 out of 5

Great

Average of 1,558 reviews

Distribution

5★76%
4★4%
3★3%
2★4%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(844) 484-4667
thinoptics.com
[email protected]
1620 Carneros Meadows LaneSonoma, CA 95476

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About ThinOptics

ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.

ThinOptics (thinoptics.com) has 1,558 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: thinoptics.com
Website: thinoptics.com
Category: Manufacturing
Location: Sonoma, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ThinOptics reviews

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Peter van der V.
Oct 29, 2025
Package never arrived
DHL sent a delivery proof picture showing your package sticking halfway out of our mail box - but once I got home it was not there - so I've never received the package...
Response from ThinOpticsOct 30, 2025
Thank you for reaching out. We’re sorry to hear you haven’t received your package. Please check with your neighbors or your local postal office in case the parcel was moved for safekeeping. If you’re still unable to locate it, please contact us by email at [your email address], and we’ll be happy to assist you further.
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Salli M.
Oct 27, 2025
Return request ignored.
I recently received two sets of glasses. Both did not meet my expectations. I immediately upon trying them wrote to customer service for a refund request. I did not hear back. I sent another request and did not hear back. I then left on vacation out of the country. I'm concerned that I will now be beyond the return date. This is very frustrating. I was the one who had to keep checking or requesting a confirmation of my request. I'm very displeased and will not recommend this product or company.
Response from ThinOpticsOct 27, 2025
We’re so sorry for the trouble and the delay in getting back to you — that’s not how we want our customers to feel. Please send us your order details again so we can review your refund request right away. We’ll make sure to take care of this for you, even if your return period has passed. Thank you for giving us the chance to fix this.
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Carol G.
Oct 26, 2025
I really liked the glasses
I really liked the glasses, but they slipped out of the case and I lost them.
Response from ThinOpticsOct 27, 2025
We apologize that your glasses slipped out of the case. Please contact our customer service team so we can assist you with a possible solution.
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James H.
Oct 26, 2025
The glasses do not fit in my case.
The glasses do not fit in my case.
Response from ThinOpticsOct 27, 2025
Thank you for your comment. Please note that the case for our Readers is not compatible with the full-frame reading glasses. Our customer service team can assist you in selecting the correct case if needed.
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Kevin M.
Oct 25, 2025
My glasses that I received looked…
My glasses that I received looked nothing like they do in the pictures. I picked out two frames, supposedly for males, and they look like little old lady cat glasses.
Response from ThinOpticsOct 27, 2025
We’re sorry to hear the frames didn’t meet your expectations. That’s certainly not the experience we want for our customers. I have seen that you have already reached out to our team regarding this matter.
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Tineke M.
Oct 23, 2025
I didnt receive the thing I ordered
I didnt receive the thing I ordered
Response from ThinOpticsOct 24, 2025
We’re really sorry to hear that you haven’t received your order yet. That’s definitely not the experience we want for our customers. I sent you an email so that I can assist you properly with this matter.
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michael H.
Oct 19, 2025
Satisfaction
You had a great warranty for substandard product, where every pair about 10 to 12 the nose piece broke off. Now you DO NOT STAND BEHIND YOUR PRODUCTS. I HAVE A COUPLE OF OTHER PRODUCTS FROM YOU AND THEY SEEM FINE. With this kind of poor quality product I am looking elsewhere for readers.
Response from ThinOpticsOct 20, 2025
Thank you for your honest feedback. We sincerely apologize for the repeated issues you’ve had with the nose piece and understand how disappointing that must be. Your comments help us identify where improvements are needed.
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Mathias P.
Oct 12, 2025
I have not received my order
I have not received my order, even though I paid for Express Shipping.
Response from ThinOpticsOct 13, 2025
I am sorry to learn that the parcel has not arrived. Let me look into this and will send you an email to assist you accordingly.
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