Andy B.
I can't understand the low satisfaction score?
I just had to contact Thinoptics as one of the nose grips had come off my focals. Nikki got back to me on Twitter really quickly. No quibbles. No delays. No negotiations. Simply sorted my replacement pair with speed, charm and professional efficiency. THAT'S how customer care should be! THAT'S why I'm now a customer for life. Totally impressed!
Response from ThinOpticsJun 14, 2018
Hi, Andy. Thank you so much for taking the time to leave us a fantastic review! It has been my absolute pleasure assisting you and it is great to hear that you are happy with the customer service provided. We are here for you anytime you may have questions or need any assistance. - Nikki, ThinOptics Social


