ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics reviews

Showing 1,188 reviews with 5 stars · Clear filters

Gadzhi
Jun 15, 2020
Great product & Excellent team
Great product ! Very comfortable and high-quality reading glasses. Everyone who sees my glasses wants to buy the same ones. Great team - always online, ready to solve all questions and help.. Guys, I wish you success !
Response from ThinOpticsJun 16, 2020
That is great to hear, Gadzhi. Thank you for the high recommendation and for sharing your experience with our customer service. We sure do our best to be here when you need us the most. - Miguel, ThinOptics Social
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Christiana
Jun 15, 2020
Ian was very very helpful
Ian was very very helpful . Is good to have people like this. Thank you so much⭐️⭐️⭐️⭐️⭐️
Response from ThinOpticsJun 16, 2020
Hello, Christina. Thank you for that awesome 5-star review! We appreciate such wonderful words from you. Your feedback will be shared with our team. - Miguel, ThinOptics Social
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Denny L.
Jun 15, 2020
Yes Very helpful and well trained for support.
Yes, Ian was extremely helpful and got me through the process of getting a replacement for my broken pair of lenses. Excellent support.
Response from ThinOpticsJun 16, 2020
Thank you for leaving us a review, Denny. We are happy to hear from you and we are glad to have assisted you with your request. - Miguel, ThinOptics Social
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Vivian H.
Jun 15, 2020
Very helpful and fast online chat.
Very helpful and fast online chat.
Response from ThinOpticsJun 16, 2020
Hello, Vivian. Thank you for leaving us a review. We appreciate hearing from you and we are glad that you had a wonderful experience. - Miguel, ThinOptics Social
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Eric
Jun 15, 2020
Had a small problem with the order but…
Had a small problem with the order but was very easy to resolve with customer service.
Response from ThinOpticsJun 16, 2020
That is wonderful to hear, Eric. We are glad that we were able to help you with your concern. - Miguel, ThinOptics Social
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Michel S.
Jun 15, 2020
thank you for your help
thank you for your help, it was simple, fast and very effective
Response from ThinOpticsJun 16, 2020
Hello, Michel. That is wonderful to hear. We are glad that you are happy with the customer service you experienced. - Miguel, ThinOptics Social
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Bill
Jun 15, 2020
really helpful and quick.
really helpful and quick.
Response from ThinOpticsJun 16, 2020
Hello, Bill. Thank you for taking the time and leaving us an awesome review. We appreciate hearing back from you and I will be sure to share it with our team. - Miguel, ThinOptics Social
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Joseph
Jun 12, 2020
Thin glasses attached to my smartphone…
Thin glasses attached to my smartphone is the greatest invention ever! Service after the sale is icing on the cake! I've broken my glasses twice in 2 years and the warranty claim process takes 5 minutes and costs $5.00. During the 5 minutes, they initiate a live chat with you just in case you have any questions. It doesn't get any better than this.
Response from ThinOpticsJun 12, 2020
Hello, Joseph. Thank you for leaving us awesome feedback. We appreciate you sharing your experience with us. We do try our best to provide exemplary customer service. - Miguel, ThinOptics Social
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