Based in California, our branding agency specializes in crafting impactful logos, engaging websites, intuitive mobile applications, and result-driven digital marketing strategies. With a proven track record of helping hundreds of businesses and startups achieve their goals, we pride ourselves on being a trusted partner in driving growth and success.Our team combines creativity, technical expertise, and a customer-centric approach to deliver solutions that align with your vision and objectives. Beyond just delivering services, we emphasize educating our clients, ensuring they understand the strategies and tools we use to empower their brand.Customer satisfaction is at the heart of everything we do, and we go the extra mile to ensure each project exceeds expectations. Whether you're launching a startup or expanding an established business, we're here to guide you every step of the way, turning your ideas into reality and helping your brand shine.
The Web Design LLC (thewebdesignllc.com) has 41 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
The Web Design, thewebdesignllc.com
Website
thewebdesignllc.com
Category
Research & Development
Location
Newport Beach, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 71% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Beware of this companies ability to pull money away from you
This company will slowlt milk you for more money. Before you know it your 2500 dollars into a web design they have barely started. I fought them in the inventory to my store. Very very amatuerish. I waited foe one year and no website even close to being ready
After a year i wanted my money back because they have produced any website for me. And completely ignored. And blown off.
Response from The Web Design LLCJan 13, 2025
Thank you for sharing your feedback. However, upon reviewing our records, we could not find any indication that you have been a client of our company. It appears there may have been a mistake, and your review was posted on our account in error.
We kindly request that you verify the facts and ensure the review is associated with the correct business. Posting a review on the wrong company’s profile can create unnecessary confusion and may unfairly impact our reputation.
If you believe this review is accurate and intended for us, please provide additional details or supporting information so we can address your concerns directly. Otherwise, we respectfully ask that you remove this review or redirect it to the appropriate business.
Regards,
The Web Design LLC
AJ
Ali J.
Our experience with the Web Design LLC…
Our experience with the Web Design LLC has been nothing short of a nightmare. Back on August 14, 2024, we hired them to run a marketing campaign for our company, specifically to bring in live transfer calls. From the beginning, Wayne Robson, the representative we were working with, kept delaying the start of the campaign, claiming it would begin “next week” every single time. Months passed, and the campaign never started. We paid them $2,500 upfront, and despite endless promises, we received zero results. Fast forward to December, and we’ve been requesting a refund since September—yet Ambrose and Wayne keep ghosting us. They claim the refund was processed but refuse to provide any proof. It’s clear now that they’ve stolen over $2,500 from us and are avoiding all accountability.This company is unprofessional, unethical, and unreliable. I would not recommend working with them under any circumstances. Save yourself the headache and your hard-earned money—find a company that actually delivers on their promises.
Response from The Web Design LLCDec 17, 2024
We sincerely regret that your experience with The Web Design LLC did not meet your expectations. We understand how frustrating delays and refund processes can be, and we apologize for any inconvenience caused.
Regarding your concerns, we would like to clarify that we are a reputable company and take all customer grievances seriously. As far as your refund is concerned, we can confirm that the amount of $2,500 has already been refunded. If there’s any confusion or documentation required to verify this, we’d be happy to provide the necessary proof and assist further.
We want to assure you that it was never our intention to cause any inconvenience. While the delays in the campaign were unfortunate, they were not reflective of our usual standards, and we are working to ensure such situations do not happen again.
We value our clients and their trust in us, and we deeply regret that your experience fell short. Please feel free to contact us directly at [email protected], and we will do everything possible to address any remaining concerns.
Thank you,
The Web Design LLC
BT
BEWARE The Web D.
0/5 ⭐️ BEWARE THE WEB DESIGN LLC
If I could give The Web Design LLC zero stars, I would. I have never been more upset with myself for hiring them. I hired them to do a website with media package and an SEO optimization and everything they said they could do as far as integration was a lie. I had to input every item myself. The images they sent me for approval for my “new and improved logo” had my COMPANY NAME MISPELLED. This happened more than once. Do you honestly think the people leaving this company negative reviews aren’t real? The Web Design LLC are not a legitimate business. BEWARE!!!
BL
Bill L.
Left me dishearted and defeated.
As a start-up business owner, I initially believed this website design company would be a great fit for my needs. Unfortunately, I was wrong. This company has proven to be one of the worst I have ever worked with, for several reasons.
First and foremost, they lack transparency. After purchasing my package, I received the invoice via text, and subsequent communications were also primarily through text messages—a major red flag. Despite repeatedly requesting proper documentation and a contract agreement, all I was ever directed to was their refund policy on their website. This evasive behavior was frustrating and unprofessional.
Another significant issue was the unexpected expenses. The cost estimates were never clear, and the charges kept piling up without prior notice. When I expressed my discomfort and concern about the lack of transparency, the company responded with passive-aggressive behavior, trying to push me further into the project instead of addressing my concerns.
The amount of passive-aggressive behavior was shocking. As the client, I felt like I had no agency and felt so diminished. How can a company as big as this one not even write contracts or clearly state what they offer? Additionally, booking a meeting with them was always difficult. I understand that everyone is busy, but for them to always call me on my cell without simply setting up a meeting via email was sketchy. I have never worked with a company where everything is done through text and proper documentation, even upon request, cannot be provided.
I was repeatedly told that they would write up a contract, but it never materialized. I knew that when this day came, I would lose everything I invested because there was no contract to hold them accountable.
In our final meeting, I made it clear that I wanted to terminate the project due to these issues. Rather than respecting my decision, they persistently tried to bribe me with packages and discounts, disregarding my desire to cut ties. This relentless push to keep me on board, despite my clear discomfort, was highly unprofessional.
Their promises of "no more expenses" were consistently broken with sudden additional charges of a few hundred dollars each time. This pattern of hidden costs and constant upselling made it impossible to trust them.
In the end, working with this company left me disheartened and feeling defeated. If you are considering using their services, I strongly urge you to be extremely cautious. My recommendation is to look elsewhere, perhaps on platforms like Upwork, where you might find more reliable and transparent freelancers.
You live and learn, but my experience with this company has been a costly lesson in what to avoid. Proceed with caution and explore other options before committing to this company.
NM
NMK
Complete scam
Complete scam. They will promise something, fail to deliver, then demand more money in order to complete what was originally promised. Do NOT do business with these scammers. They will most likely change their name and find some other slimy ways to scam people, but while their name is webdesignllc, do NOT do business with them.
Response from The Web Design LLCJun 11, 2024
Hello,
This is a scam comment. The commenter is not a genuine client and has not experienced our services. They are defaming our company.
We have a long and successful track record of honoring our contracts and delivering high-quality work to our clients. We take these allegations very seriously and will be taking legal action against the commenter for defamation.
We encourage our potential clients to do their own research and read reviews from real clients before making a decision about who to work with. We are confident that once you have learned more about our company, you will see that we are a legitimate and trustworthy business.
Thanks
NC
Noah C.
We bought the ecommerce package and…
We bought the ecommerce package and offered to upgrade to the next level which was given unlimited pages. We were told that we would have to purchase a plug in for $1,750 to do what we needed to do, on top of the 1400. So we did some research and this was not the case. We found a developer in one hour that could do it without any "special plug in". End result? They say 100% guarantee satisfaction or your money back. They were rude and unprofessional and said no. No full refund will be given. So major things to know about this company.
After leaving a review about fake address they changed the address from the 10th floor to the 5th floor. The attorney at the building has been contacted and they confirmed no such business exist in the building.
They lie to try to get extra money out of you and will not refund you. This is a scam website.
Response from The Web Design LLCJun 11, 2024
Dear Noah,
Thank you for sharing your feedback. We strive to provide excellent service and regret that your experience did not meet your expectations. However, I would like to clarify some points regarding your review.
Firstly, you initially purchased our Beginner’s Package, which costs $695, not $1,400. Upon receiving your package, you requested an upgrade to the next level, which included unlimited pages, unlimited products, and a Conceptual and Dynamic Website. The cost for this upgrade was $1,700, as transparently communicated during our discussions.
We understand you decided to consult with another developer who provided a solution without the need for a special plugin. While we respect your choice, our upgrade prices are based on the comprehensive services and quality we offer. You were refunded in line with our policies after deciding to switch to a competitor.
Regarding our address, we are indeed located at 100 Bayview Circle, 5th Floor, Suite 230, Newport Beach, CA 92660. The change in floor level mentioned in your review was a result of an internal office relocation and was promptly updated to reflect our current location accurately.
We stand by our commitment to 100% satisfaction guaranteed and are sorry you felt our team was unprofessional. Your feedback is valuable, and we will use it to improve our services further.
Additionally, we noticed that your review history includes several negative reviews about different companies. We encourage constructive feedback and are always open to addressing any concerns directly to ensure a positive outcome for all our clients.
Thank you for your understanding.
RO
Ripped O.
Run!
This is by far the worst company I have done business with in my 40+ years. This company does not honor their contracts and will hold your project hostage until you pay them more money. In addition this “company” is not registered with the BBB and has no registered business license according to the California Secretary of State’s office. This is only a few of many things wrong with this place! Do not use them!!!!
I am very much a legitimately scammed customer by your company not a scam comment by any means. I speak these truths with 100% proof. I stand by my claims. The only illegal part in any of this is this company. If you are truly registered with either entity then I would like to know Under what business name.
Response from The Web Design LLCOct 20, 2023
This is a scam comment. The commenter is not a genuine client and has not experienced our services. They are defaming our company.
We have a long and successful track record of honoring our contracts and delivering high-quality work to our clients. We take these allegations very seriously and will be taking legal action against the commenter for defamation.
We encourage our potential clients to do their own research and read reviews from real clients before making a decision about who to work with. We are confident that once you have learned more about our company, you will see that we are a legitimate and trustworthy business.
Thanks