Kristina C.
The THIRD Estimate - new roof &gutters fixed
Oct 2025 spent over $14k from the third estimate for roof and gutters. I have contacted 3 times for help and fixes..... no response. UPDATE: 4/16 2PM I am updating my review based in today's events. First thing this morning I received a call from the CEO of 3rd Estimate.... Apologizing for all of the issues. She was very kind and spoke to me as if I was a neighbor... friendly and firm. I like that . Within a few hours we had John Sotka at our door... Apologizing again and spending an hour going through each of our issues. What a breath of fresh air. The number I had been calling was a former employee l, so they hadn't gotten the messages. They will be fixing everything next week and the customer service (once I was able to get a real person) is great. I am changing my review and stars based on the interactions I had today. I will be using this company again in the future. Kristina Note: trustpilot is very helpful! Thanks!