The Soccer FactoryReviews of thesoccerfactory.com

TheSoccerFactory has been slow to respond to my questions. From September 14 through September 19, I tried to contact them about placing an order through Shop Checkout using Net60. No one answered the phone, and no online agent was available to answer a simple question. I even called the San Marcos location to ask about the status of Team Sales at the San Antonio site. When I finally reached an agent, they referred me to another person, who then referred me to someone else. I was simply trying to order soccer jerseys for my Army ROTC unit. If this is how they treat an Army ROTC unit trying to place an order, I have serious concerns about how they handle team sales.

I wanted to order a jersey because I was going to a soccer game. I ordered it one week before the game and paid extra so it could come a few days before and it ended up coming a couple days after the game happened. Even though delivery and the shipping happened a little late, it still would’ve worked to come on time, but instead it came days later.

I had my daughter’s birthday party at the soccer factory and it was great from start to finish! The facilities are fantastic too!