thesensoryjoy.coReviews of thesensoryjoy.co

I still haven’t received my item. Incredibly terrible customer service. Item continually is delayed. I have no confidence I will ever receive it at this point.

Ordered this and communication has been exceptionally poor. I first had a shipping protection service added to my order without my permission and I had to order a specific refund for it. The notifications of progress of shipping said it was being delivered and then stopped and didn't update for a week. I emailed with a question and never received a response. Very unimpressed.

More than 2 weeks and did not receive the item. Didn't realize this company was just dropshipping from China.

Massively marked up, low quality, off the shelf junk. They find the cheapest no name Amazon stuff, apply a comical mark-up, pretend they made it, then ship it on to you (if they feel like it). If you want stuff that will fall apart almost instantly, just go find the identical item for the appropriate price on Amazon. (PS: there's little chance this stuff is made with safe materials, which for kids with sensory needs that will be mouthing a lot of it, is vile).

I ordered my item 7 days ago and do not have any tracking information that gives me an estimated time of arrival so I do not know if it will be here in time for my daughter's birthday.

My order was cancelled “at my request” although I didn’t ask for it to be cancelled. When I emailed to inquire why and if it was related to shipping to Canada (I live very near the boarder so can have things shipped within the states to go pick up) I received no reply at all.

I've reached out three times. No response as of yet. Have yet to receive my package...

Item never delivered, Christmas ruined