thesensoryjoy.coShop Now We are an extraordinary little specialty shopfor school and pediatric therapists, families, teachers, fidgeters, kids of all ages and abilities - and everybody else.💜We provide resources for creating sensory rooms and dens, as well as specialized toys designed for autistic children with sensory processing needs. Our collection includes multisensory products that are durable, practical, and safe, making them perfect for use at home, school, or wherever life takes you.
thesensoryjoy.co (thesensoryjoy.co) has 115 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Showing 50 reviews with 1 star · Clear filters
Samantha R.
I ordered the sensory electric toothbrushes. The items looked and felt very cheap. I was missing part of my order and when I messaged customer service, I didn't hear anything back. Although the shipping box they came in looked fine, the actual items inside were inside packaging that was smashed and ripped.
Natasha D.
Still have not received the product yet.
Shannan D.
Item says delivered in shop.com but they were never received. Tracking only says delivered no details. Very disappointed. Order was for an autistic child. No direct information for customer service. Spent $90 for nothing!!
K N.
Didn't receive the correct product at all. Then I emailed the customer support email, only to receive an email back that said that email was no longer active. Then I reached out on their contact us page on the website and still never heard back. Don't purchase, stay away. They are scammers and will steal your money and drop ship you some random low quality product from Amazon.
Elena
Only 1/2 my order arrived. Had to place insurance request to replace the other 1/2. I watched it get delivered so it wasn’t stolen from the door. Still waiting or tracking email to tell me the second part was shipped. So ensure you get insurance and good luck to you! -impatiently waiting
Kristin
Swing itself it great- customer service is awful! No one replies to order questions, the other piece of my order was not sent- so order was sent late and incomplete and I still have no answers from a customer service person. Not sure if there are any?!
Jolene F.
I have not received the product.
Ilana
No different than Amazon -- Based on packaging and products, this didn't feel any different than a random Amazon purchase -- I'm left doubting the origins and quality of the products I purchased