Elliot K.
Wrong case, Support didn't help
Ordered a case for my phone, they sent me the wrong case then would not process a refund or trade and said it was my fault.
Welcome to The Pixel Case!As passionate Google Pixel users, we found ourselves constantly searching for cool, stylish cases that matched the innovation and elegance of our devices. Tired of the same boring options, we decided to take matters into our own hands and create a store dedicated to offering the best and most unique cases for Google Pixel phones.At The Pixel Case, our mission is to provide Pixel enthusiasts with high-quality, visually stunning cases that not only protect but also enhance the look of their devices. We believe that your phone case should be as exceptional as your phone itself.While we are not an official partner with Google, we are committed to delivering an excellent shopping experience. You can shop with confidence knowing that you can pay securely via PayPal and that our customer service is here to ensure you are completely satisfied with your purchase. If you're not happy with your product, we offer a full refund, no questions asked.Join the community of over 10,000 happy customers who have found their perfect Pixel case with us. Thank you for choosing The Pixel Case!
Thepixelcase (thepixelcase.com) has 359 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Elliot K.
Ordered a case for my phone, they sent me the wrong case then would not process a refund or trade and said it was my fault.
Manfred
Expensive case, made from cheap materials. NEVER AGAIN!!!
Marcus L.
I bought the Matte screen protector and they absolutely suck! The installation piece does not line up good with the screen and the actual protector does not stick good at all. Very poor quality for the price they charge. I will not be buying anything again. Poor poor poor garbage products! 👎🏼
Tim G.
I initially liked it, I thought it was a cool design. First time I dropped my phone the hinge in the bottom left broke and rendered the thing useless. Not recommended, far too flimsy.
john B.
Bought the magnetic pixel case so I can use it in my vehicles and the magnetic case would attach to my car phone holder. The problem was it is not a magnetic case and wouldn't attach to anything. Complete false advertisement. Do not buy.
Robert S.
Leider passt seit dem Case nix mehr richtig oder nur mit viel Druck. Das Schutzglas verhindert Fingerprint und das Handy sitz nicht fest im Case. Auf E-Mails von mir an den Support würde mehrfach nicht reagiert. Die Halterung hab ich noch nicht getestet. Erwarte allerdings nichts mehr. Miserabeler Service und noch schlechtere Produkte.
Angel
I bought 4 different cases for Pixel 10 Pro and all 4 were very poor/basic quality considering each cost about 40 USD. For 40 dollars you get something high quality on Amazon. Problems i encountered: 1. Very bad customer service. The Whatsapp complication is ridiculous, it felt like the person on the other end was purposefully trying to rage bait me. I paid for express delivery but there wasn't even an estimated delivery date provided. When i asked for more details i was told by the Whatsapp customer service to "be patient". They respond once or twice per day, so the conversation was literally over 3-4 days only to receive a "be patient" multiple times. 2. The cases themselves do not resemble the pictures and videos as shown in the Instagram account posts. All 4 cases were mediocre at best, made of cheap plastic and all felt extremely feeble and breakable when handling. 3. It's almost impossible to return for a refund bc of how impractical it is. FedEx quoted me approximately 185.00 dollars to return the 4 cases to China. The return would've cost me more than the 150.00 dollars i had already lost on this horrible purchase. Honestly i decided to take the loss and literally throw all 4 cases into the trash, the quality is so poor that they're honestly useless and didn't want them taking up space in my house because the quality is so bad it doesn't merit me using them despite already having them. You can find much better cases in the US Amazon market for a fraction of what these guys charge. Ridiculous.
James S.
I ordered a magsafe case with round stand on the back. It will not work on Magsafe....I tried on 4 different chargers. Contacted the company and they offered a credit is I return the product at my expense to mainland China! I followed up with two emails and they are ghosting me. Their store is very professional...they are professional thieves. Read reviews before you buy.