Thepixelcase Reviews | Read Customer Reviews of thepixelcase.com

ThepixelcaseReviews of thepixelcase.com

2.5359 reviews
Computers & Phones

Thepixelcase

About Thepixelcase

Welcome to The Pixel Case!As passionate Google Pixel users, we found ourselves constantly searching for cool, stylish cases that matched the innovation and elegance of our devices. Tired of the same boring options, we decided to take matters into our own hands and create a store dedicated to offering the best and most unique cases for Google Pixel phones.At The Pixel Case, our mission is to provide Pixel enthusiasts with high-quality, visually stunning cases that not only protect but also enhance the look of their devices. We believe that your phone case should be as exceptional as your phone itself.While we are not an official partner with Google, we are committed to delivering an excellent shopping experience. You can shop with confidence knowing that you can pay securely via PayPal and that our customer service is here to ensure you are completely satisfied with your purchase. If you're not happy with your product, we offer a full refund, no questions asked.Join the community of over 10,000 happy customers who have found their perfect Pixel case with us. Thank you for choosing The Pixel Case!

Thepixelcase (thepixelcase.com) has 359 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Also known as: thepixelcase.com
Website: thepixelcase.com
Category: Computers & Phones
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 42% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Thepixelcase reviews

Showing 159 reviews with 1 star · Clear filters

Eric C.
Oct 20, 2025
I never received my order
I never received my order. There phone number is always busy and they do not reply to customer service emails. Do NOT order from this website!
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Justin E.
Oct 18, 2025
I ordered a case on Oct 3rd..
I ordered a case on Oct 3rd... and got a shipping notification today, Oct 18th. FROM CHINA. I am in the U.S. - also, there is no more de minis ($800 limit with no duties) so presumably there will be tariffs due on this. No where was this mentioned during the purchase process. Their website shows this at the bottom of each page: Shop Address: 8 Market Pl Suite 300, Baltimore, MD 21202, USA - so I can already see this is going to have to be a chargeback with my credit card.
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J.-F. B.
Oct 13, 2025
Not magnetic in the least
Not magnetic in the least. Shipping was relatively fast and painless but the case is useless as it blocks the phone's own magnetic ring from working. Basically an overpriced scam.
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Todd
Oct 9, 2025
Ordered in September
Ordered in September, still waiting in October. The tracking is completely faked. Lesson learned.
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Dan F.
Oct 8, 2025
Almost a scam.
I'd say it was a complete scam however I did receive a phone case. The scam element came after I realised the case did nothing it was advertised to do. The magnet is to weak to stick to any snap magnets, It is also not compatible with wireless charging.
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Pamela L.
Oct 6, 2025
No company replies. Do not buy from them.
Product received on Sept. 25, 2025. On that day, after following instructions to email a request for Return Authorization, I sent 3 emails and received no replies. Their NYC registered phone number is a constant busy signal. May have to request my bank to rescind payment. I'd give them zero stars if I could have.
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Alex R.
Oct 1, 2025
Absolutely the worst phone case
Absolutely the worst case I've bought. It wasn't cheap. £38 for a cheaply made case that didn't even last 2 weeks. I tried to contact them to send it back but they never got back to me. The screen protector part broke and the part that was supposed to protect the hinge was all bent, how they are getting away with charging a fortune for these cases are beyond me. Won't be buying from here again, I wouldn't advise anyone else to buy from them. Not worth the money
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Julie C.
Sep 28, 2025
If there were an option for zero stars…
If there were an option for zero stars that's what they would get. Takes forever to ship. No communication. Don't waste your time.
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