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Thrifty White Pharm (theonlinedrugstore.com) has 8 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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8 approved reviews, newest moderated first
Stephen R.
I filled out an order for one item. Then I decided I wanted three. I tried to change the number to three, and they made it four. From then on, when you try to subtract a number they add one instead; if you try to start from the beginning and enter the number you actually want, they add that to the already existing number. This is a scam.
Christine
i believe thrifty white Pharm/The onlne drug store is a scam. I have ordered and paid over $100 of products and they refused to speak with me or send me products. Will contact the Better Business Bureau for them.
Cory
Ordered 4 items to be shipped. They are glass bottles. They were poorly packed by the pharmacy and 1 bottle arrived broken due to this negligence. Customer service only responded after a claim was filled with PayPal, and passively aggressively commented on the fact a claim was filed. They then proceeded to argue with a customer to try and justify slow response times. Customer service is abysmal. If you order online from them, be sure to use a payment method that will remediate on your behalf because customer service will not answer phone calls or emails until a claim is filed and they have to.
Lori M.
I have just ordered a product from Thrifty White and was very pleased. The price was great and product shipped immediately. I will order from them again.
Agee G.
Please be aware of where you buy nowadays …. Do Not Buy from these place. I ordered products from them through Walmart. When I received it it was the wrong order, it was not sealed. Clumps in the package proofs it’s been open for a while. I took the order back to Walmart, Walmart refused to take it back since the package didn’t match the order I originally made, told me to contact the seller to get refunded. Upon contacting the seller, my refund is being denied by this seller.
Alexis W.
I ordered a product that was then delayed and then was lost. I requested a refund at the beginning of October and have yet to recieve or have anyone reach out to me. Completely and totally unprofessional. I would not recommend this company to anyone.
Manjeet R.
Poor customer experience. You ask them to stop messaging you with the same information and they don't listen. Not good at all.
Norah Z.
I ordered from this website but I received an empty box. They are not refunding my payment and I am worried about it.