TheOnlineCasino.comReviews of theonlinecasino.com

Don't spend your time and money here!!!

I deposited with a bonus. The playthrew balance was ridiculously high. After playing and I was placing $100 spins on slots , I went to see how much the play threw went down just to see it had not changed at all! This casino cheats! I contacted customer support & they could not resolve it & now I have a case. I must of went threw thousands of dollars in spins & should of been done with the play threw already! I will never ever spend money at this online casino ever again. Shame on this company! This is abuse to humanity & someone needs to do prison tine for cheating the public like this! I will only play at Mbit casino from here forward!

If I could give 0 ☆s, I would. I was referred by a survey site on which The Online Casino's offer states I would receive a 400% bonus. I did not. I did receive a 300% bonus, but what they failed to mention before my deposit was that I would need to wager AT LEAST 16000% of my initial deposit before I csn cashout as a condition of said "bonus." On a $50 deposit with a $150 bonus, I will need to wager at the very least $8,000 before I can cashout anything. That is absolutely insane. Customer service will not take accountability for the straight up lie published on the survey site about the 400% bonus or the fact that the payout requirements were never explicitly stated before deposit. Edit to reply to reply: a promo code that is already selected by default and a link that was not given prior to my deposit. Also, in your policy given on your link, it says 30× rollover, 40× rollover, 50× rollover, 25× rollover, etc, but you never define what any of those actually mean. Never does it ever say that that means you need to wager a total of [(deposit + bonus) × (rollover)] before you can cash anything at all out, even if you are willing to leave the bonus money behind. When you look up "rollover definition in gambling" on Google, the definition is: "A rollover is a MULTIPLE OF A DEPOSIT [(deposit) × (rollover)] that you must bet in order to cash out any winnings from that sportsbook. If you deposit $200 with a 10x rollover bonus, you need to make $2,000 worth of bets." And, another example is, "With a rollover, you have to wager a certain amount before withdrawing THE BONUS FUNDS. For instance, suppose you deposit $100 and receive a $100 bonus with a 5x rollover. This means that you must bet $500 in total before you can make a withdrawal of the bonus money." Yet, your site uses the term rollover, but the rollover you enforce applies to (deposit + bonus) not just (deposit) as in the definition of the term. If you're going to define a term in a way that differs from the general consensus of what the term actually means, then you should give your definition of the term in your policy. Also, in many cases, if you don't meet the rollover requirements, you will have to leave the bonus and any winnings tied to it behind but if you only wagered your deposit and never wagered the bonus money, you can cashout your winnings and leave the unused bonus behind. Your site does not provide this option, and that is never stated in your policy either.

Was miss led I received the 50 percentage then I played won not realizing I had a 800 roller over to cash out.just saying first experience at any casino.Does your casino ever offer as little as $20 free no roller over for customers.

I went to bed with an $80- $90 in my balance woke up the next day and I had gone down to $10.50 ? All my money disappeared !!! When I called to ask about it they were rude condescending. Joking with me saying theee record’s show I played from 8am to 8 pm !!!! 12 hours straight lol I played a couple hours thru out the day !! Laughing saying maybe you don’t remember !! And they will never pay out I was trying and they kept saying I need to do this I need to do that I need utility paperwork showing everything I was saying is true !! They will just give you the run around he said if I use bitcoin I could possibly have my money in 3 business days !!!! What a joke this place sucks and will not be depositing here anymore what’s the point in playing if they are going to make it impossible to withdrawal ?? That is the point of playing right ? To win some money ? lol F this place customer service is a joke the people are rude as hell !!

Horrible website. Horrible UI and bad layout. They are spam calling me shortly after signing up. Clicking around and it's automatically signing me out. Site theme outdated. Social links to instagram, x, and facebook are all broken. No self-exclusion tools. Bad support.

Horrible games don’t spin into bonuses at all just a shitty slot providers etc

ACH was not available so you transferred money into 2 different credit cards and did not give me the full amount. I was supposed to get 1400 back and only got 1000