Sahir H.
Absolute scam don’t play.
Absolute scam. Had tried to deposit said they couldn’t and I’d have to call in to complete. So I closed out and left because that was shady to start. Come to find a 300 charge I DID NOT AUTHORIZE ON MY CARD. So now have to file a credit card dispute because they want to charge me to withdrawal. Never ever play here. Incredibly unsafe and shady.
Response from TheOnlineCasino.comFeb 8, 2026
Hi Sahir, We take this matter extremely seriously and want to clarify what likely happened. When a deposit is attempted but not completed (such as when a call-in is required for verification), your bank may place a 'Pending Authorization' on the funds. This looks like a charge, but the money is actually held by your bank, not The Online Casino. Because the transaction was never completed on our end, we cannot 'charge' you or offer a 'withdrawal' for funds we never received. Please contact your bank to confirm the 'Pending' status, or reach out to us at our Customer Service Management so we can provide the documentation you need to show your bank that the transaction was declined. Best regards, Joseph A. The Online Casino Team




