THE OG FACTORYWelcome to our print shop! We're a team of dedicated professionals who are passionate about creating amazing stickers that help our customers express themselves and stand out from the crowd.
THE OG FACTORY (theogfactory.com) has 66 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Claim this listingPrint & Graphic Design · Anaheim, California
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Showing 23 reviews with 1 star · Clear filters
Nt
First stickers where wrong size couldn’t use them for packaging way too big. Second hard to get a reply asked for updates and tracking number after mistake was supposed to be fix. As of yet no response to see if they shipped the actual sicker size I need. Overall didn’t like the service.
Anthony
Can I get a refund?
Steve
30% of the order was missing. I had to chase and every time I did I was told "your order is already in the mail" but what they claimed was sent, and what I video'd coming out of the packages never aligned. Also if you knew an order went out light, why wait for a customer to contact? Fishy at best. Always reactionary to my messages. To their credit, they did refund the % of missing product in the end. But I can't honestly say I would ever consider using them again. Ordering stickers should not have to be this much work for the customer.
Andy Krst Z.
Very unhappy customer, got a low resolution sticker, because they said it couldnt have a background and was a jpeg file, they dont send warningsbto change it, they just go ahead and print, result was blurry sticker and 3 weeks late.
Uriel
I waited over a week for my order and when I received the order I only got 93 stickers, I ordered 150 stickers not cool.
Tyler
Ordered stickers and received tracking information. Stickers were never delivered. Spoke with customer service, stickers were reissued and "shipped". I still haven't received tracking information, ogfactory website is down and I'm seeking a refund. 1/5 won't do again
Response from THE OG FACTORYMay 27, 2023
Hi Tyler we spoke on 23rd regarding your order and we mentioned that your order was lost in transit since it has not been updated in USPS system. We remade the graphics and reshipped them out. Our deliveries batch are pick each Monday , Wednesdays and Saturday. The process was done on Thursday ( 2 DAYS AGO ) Also our website works perfectly fine www.theogfactory.com
Anthony
There should be a proof review before confirmation printing , my last order was bad, the image was altered and I was not happy, hopefully this ones better
Response from THE OG FACTORYMay 25, 2023
Order number 9398 did not request a proof or edit. That is the option you selected for quick processing. We ask all customers if you selected that option be know that what we print is what you upload and consenting to skipping the proof confirmation. While we know the review you given us is regarding suggestion towards proof review. That is the option that ( YOU ) selected at check out and it is on your order confirmation email. If you wanted a proof please then selected it at check out