Sandy J.
Worst customer service EVER
Worst customer service EVER. I love Liz, but the customer service person(s) are probably amongst the worst I ever encountered. If you leave a review they argue with you, and if you reach out for assistance with a bad product, they argue and basically say "tough luck." They told me that the product being defective was my fault because I must have exposed it to something, even after I explained that I had just opened it. I have never had a company respond that way after they sent me a defective/old product. It was beyond frustrating and I will stop buying from them, which I did a few times since I started w gel nails. I hope it was worth tit for them to lose a client instead of replacing a crappy product. I bought their Attain products in the past due to their hypoallergenic properties but they are just garbage. They also said Akzentz products were not fully hypoallergenic but that is not true (most of the Luxio line is) and that is also subjective as it's not just monomers what give people allergies.