TheMinecraftHostingReviews of theminecrafthosting.com

No te dejes engañar por los comentarios positivos la mayoria son bots. (estan redactados fatal y siempre dicen lo mismo del servicio de atencion al cliente NO TE FIES DE ESOS) Los servidores no estan mal pero su atencion al cliente es bastante mediocre tirando a mala. En mi caso además me engañaron. Page solo por un mes cuando se acabo me pasaron el siguiente. Les dije por mail que no estaba interesado, les dio igual y me lo pasaron. El mismo dia que me lo cobran les digo a su soporte que no quiero el servidor y que me devuelvan el dinero. Tardaron en responder y cuando respondieron me dijeron que no hacian devoluciones pasadas 24h (aunque mi mensaje solicitandolo era 5 horas despues del pago). No es un mal servicio pero si te pueden engañar o sacar más dinero lo haran. Iros a otro proveedor.

They don’t care about you. They had horrible service that they lied about issues and would only refund me when I put up a review and cared more about the review than customer service. They blamed me and mojang when it was their fault.

Compré un servidor de pago, y yo pensando que ayudarían con algún problema les hable por tikets, por que el chat que tienen no existe. Para mi sorpresa todas las respuestas que recibí eran cortas y sin animo de ayudar, contestando al tiempo y nunca ayudando con el problema. Les puse mil cosas para que me ayudasen y me volvían a preguntar cosas que antes ya me preguntaron así que a los 10 días decidí cesar en el intento de poder utilizar el servidor. Porsupuesto para decirme que no me devolvían el dinero no tardaron nada. Es una verguenza y si lees esto y dudas en si comprar algo de esta gentuza te recomiendo que no lo hagas, cualquier otra opción me ha sido de más utilidad que estos incompetentes estafadores.

Para probar adquirí el server de 3gb con IP dedicada, no ha habido manera de que me den la IP dedicada aunque esté pagando por ella, alegaron en el ticket que tenían que borrar todo lo que hay en el FTP, vale, les di el visto bueno para borrado y activación de la IP pero me cerraron el ticket, reabrí 2 veces y me los volvieron a cerrar. Al final he desistido, usaré este mes el server mientras construyo mi mundo, y cuando se acabe el periodo me iré a un server de verdad, este no lo recomiendo ni regalado. - Soporte es un desastre, no te dan soporte de nada, yo creo que no tienen ni idea, o les importa poco. - El server se laguea hasta estando yo solo. - Subidas de memoria extrañas a ciertas horas. No lo recomiendo ni borracho, ni se te ocurra alquilar este server! no mal gastes tu dinero. El correo que envian al dar de alta el servicio NO contiene la IP dedicada, y por mucho que digan que no lo hacen, te cierran los tickets sin respuesta. Huye!

Please if you are reading this do not be swayed by the positive comments/reviews and low prices. I thought it was too good to be true and it was. They basically stole $200 ish from me. I swear to god I am not lying. I urge you to stay as far away from them as possible. In short, I purchased from them and immediately received terrible performance. I thought it was because I bought the low-tier set, so I upgraded two times. I went from 1GB of RAM to start off and set up the server, then increased it to 8GB when I launched it to my friends. When I noticed we were experiencing a lot of lag I upgraded to 12GB of RAM thinking that would help (take note I also bought the CPU priority, Dedicated IP, extra DDoS protection, and 2Gbit/s connection addons). Turns out it's the computers they run off of. I ran extensive tests and found out that it was because it was from their computers. I brought this to their attention and they completely denied it. After 2 years of trying to fix it myself and yelling at them, it was solved, but by then I gave them around $200. When I mean to yell, I mean like showing them mountains of hard proof it's on their end and them constantly denying it. I know 2 years is a lot, but I really wanted to make it work and I couldn't pass up an opportunity like this for the price (I very much regret this whole thing). I beg of you, please stay away. I regret not looking at reviews before purchasing from them. Please make the right decision and ignore the fake positive reviews. Save yourself from stress, time, effort, and money and don't buy from them, I don't know how much I can stress this.

Servicio al cliente PESÍSIMO. Parece que no leen los tickets que escribo, se dedican a dar soluciones "al aire" sin investigar un poco antes. Esto supone que la solución llega al décimo comentario en el ticket, porque las 9 anteriores ha sido hablar con una pared.

I had a server on theminecrafthosting a few months back and it was great! Had a great time. So now I wanted to get a new server and the performance was horrendous! I wanted to upgrade and when I paid, it didn't get upgraded even though the money was subtracted from my paypal. When I contacted support they told me everything is fine and then proceeded to delete my support ticket with no answer. Stay away from their customer support and service! I will go to another provider ASAP! Update: After I wanted a refund via paypal, because I didn't receive the product I paid for (the upgrade for my server) The seller answered with the same response the support gave me, about my server being upgraded, even though it is upgraded because I had to pay again so it would go through! And in the response the seller didn't want to give a refund, because I gave a bad review on trustpilot!!! Stay as far away from this host as possible! Highly unprofessional!

tps de 10 a 12, por ratos el ping de los usuarios llegan a 3000, la memoria se llena a full a los 30 minutos de prendido y el soporte demora en responder y no da soluciones. NO RECOMIENDO ALQUILAR EN ESTE HOST!